[IGN-14036] Gateway logs not updating consistently for errors Ignition 8.3

Hi all,

I don’t know if anyone else has experienced this but I have noticed that the gateway logs on 8.3.2 do not refresh/update as reliably as 8.1 when it comes to errors and util logs.

I will be debugging an error through a known trigger but was not see the error appear sometimes , after refreshing the page the error will show up. I think this is a bug?

This noticed it occurs sometimes when using the system.util.getLogger() where I also need to refresh the page to see the message.

Current gateway version is 8.3.2 (b2025120210) and I’'m using the chrome browser.

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Is there any chance the Live Updates checkbox is becoming un-checked due to log interaction like expanding a log entry? We’re aware that some users are not expecting the “live” functionality of that page to turn off if they interact with any logged entries.

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Ah okay thats what is happening . It’s as you describe, when expandng a log the live update becomes unchecked. Is this suppose to be the normal behavior?

It’s operating as was designed for 8.3, but we’ve heard a fair amount of negative feedback around it. There are plans to revert the change in behavior seen in 8.3, but no solid date/version for when we would do that.

Edit: I’ve attached the relevant internal ticket number and updated the ticket to reflect the interference this behavior caused your workflow.

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