[IGN-16160] Igntion Voip TTS Module

Ignition
1

Hi everyone,

I’m experiencing an issue with Voice Notification and TTS voices on my Ignition Gateway.

Environment

  • Ignition Gateway: 8.3.6 (b2026042713)
  • Voice Notification Module: 7.3.6 (b2026042713)
  • TTS Voice Module: en_us_katherine 6.3.0 (b2024112210)
  • OS / Runtime:
    • Docker container (Linux, x86_64)
    • Windows 11 installation
    • The issue occurs in both environments with identical behavior.

At Gateway startup, I get the following error:

java.lang.Exception: Failed to initialize voice 'katherine' from 'C:\Program Files\Inductive Automation\Ignition\temp\cere\voices\cerevoice_katherine_6.0.0_48k.voice'. Error code: 0

at com.inductiveautomation.services.tts.cere.CereEngine$CereVoice.init(CereEngine.java:251)

at com.inductiveautomation.services.tts.cere.CereEngine.registerVoice(CereEngine.java:77)

at com.inductiveautomation.services.tts.cere.CereSystem.registerVoice(CereSystem.java:271)

at com.inductiveautomation.services.tts.cere.VoiceModuleHook.serviceReady(VoiceModuleHook.java:96)

at com.inductiveautomation.ignition.gateway.services.ModuleServicesManagerImpl.subscribe(ModuleServicesManagerImpl.java:93)

at com.inductiveautomation.services.tts.cere.VoiceModuleHook.startup(VoiceModuleHook.java:83)

at com.inductiveautomation.ignition.gateway.modules.ModuleInstance.startup(ModuleInstance.java:755)

at com.inductiveautomation.ignition.gateway.modules.ModuleManagerImpl.runStartupPhase(ModuleManagerImpl.java:539)

at com.inductiveautomation.ignition.gateway.modules.ModuleManagerImpl.startup(ModuleManagerImpl.java:478)

at com.inductiveautomation.ignition.gateway.IgnitionGateway.startupInternal(IgnitionGateway.java:1385)

at com.inductiveautomation.ignition.gateway.redundancy.RedundancyManagerImpl.startup(RedundancyManagerImpl.java:367)

at com.inductiveautomation.ignition.gateway.IgnitionGateway.initRedundancy(IgnitionGateway.java:807)

at com.inductiveautomation.ignition.gateway.IgnitionGateway.lambda$initInternal$1(IgnitionGateway.java:720)

at com.inductiveautomation.ignition.common.execution.impl.BasicExecutionEngine$ThrowableCatchingRunnable.run(BasicExecutionEngine.java:557)

at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)

at java.base/java.util.concurrent.FutureTask.run(Unknown Source)

at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown Source)

at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at java.base/java.lang.Thread.run(Unknown Source)

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For sure I'm missing something, any suggestions would be appreciated.

Thanks!

2

Thank you for bringing this to our attention. We also ran into this today. We will update this thread as we know more.

3

It appears that the license expired today. We are working to resolve the issue.

4

We're in the process of fixing this, but it's going to take some time to get a renewed license from our voice provider. We'll keep this thread updated as to when a fix becomes available, however I'd recommend anyone relying on voice notifications in 8.3 temporarily move to a different form of notification (sms, email, etc.) until we're able to get the underlying license updated.