In the short term, investigating the project to see if it’s the issue @osolorzano noted above.
I have tried to kick this ticket for reprioritization based on the number of customers encountering it, but I can’t just assign a higher priority to it myself.
We are also facing the same issue with one of our customer projects. Could this be related to how the network is set? or the end terminals having dynamic or static IP’s? Or any background scripts? Tagging my co worker @Punit_Bhargava as well.
There is a fix coming for this issue in 8.1.14.