IGN 8.1.31 Perspective - very slow translation

Hi,

please advise. We have screens in perspective that are bilingual. When loading a page for the first time or refreshing it with F5 in browser, even an almost empty page, we noticed that it takes a very long time to load json with terms corresponding to the user's selected language. Sometimes 10 seconds, sometimes even a minute. Until this is downloaded, the page will not be translated.

It only happens to us on production, where around 50 users are actively connected. On a development environment where a maximum of two people are online, the get request with language terms json returned from the server takes around 400ms.

Get with json terms:
https://ignition.xxx.com/data/perspective/translations/en-US

1 Like

We are having a similar problem with version 8.1.33.
A page without translation shows instantly. With translation, we can see each word being translated slowly.