Ignition 8.3 Gateway stuck in "Starting" phase – Comparison with 8.1 behavior

wrapper.log (997.8 KB)

Hello,

I am experiencing a critical issue where my Gateway remains stuck in the "Starting" state for several hours in Ignition 8.3.4. his behavior started recently and has progressively worsened; it now takes approximately 2 hours to start and about 30 minutes to complete a gateway backup.

Interestingly, we have a very similar project running on Ignition 8.1 that does not exhibit this behavior, which makes me suspect there might be a change in how resources or initialization tasks are handled in version 8.3.

I attached the full wrapper.log for reference. The logs show repetitive script errors followed by a SingleConnectionDatasource lock (blocked for over 30,000 ms). Initialization of tag providers seems to be interrupted by these locks, which likely causes the massive delay.

I am looking for insights into any changes in the 8.3 startup sequence that could cause these datasource locks or if there are known issues with scripts/resource syncing blocking the internal DB during boot.

Thank you.

What size is the data/config/ignition/tags/valueStore.idb file? There was an issue that was resolved in 8.3.6 (IGN-15506) where the database size was growing because defined indexes were getting ignored and it was causing duplicate rows for tag values to be stored. For those that hit this issue, it was causing the database size to grow substantially and would cause an issue like this.

I recommend calling support as they would be able to understand if this issue is impacting you and should be able to assist in fixing the database to get it back into a usable state if this is indeed the issue.