Ignition AD / Database Hybrid User Source – New AD User Cannot Login Immediately (Login Works After ~2 Hours)

Ignition
1

Hello All,

We are using an Active Directory / Database Hybrid User Source in Ignition.

Issue Description:

When we manually add a new user in Active Directory:

  • The user cannot log in to Ignition immediately

  • Login starts working only after 1–2 hours

From our observation, it took delay for new user login.

  1. Are there any Ignition or AD settings to reduce this delay?

  2. Is there any way to force refresh the user/group cache?

  3. Has anyone else faced this issue and found a solution?

Expected Behavior: New AD users should be able to log in immediately after added in AD.

Any guidance or best practices would be appreciated.

Thanks in advance.