I have a Gateway setup with 1 frontend gatway, which is running the project, and 3 backend gateways where all my devices are connected to.
They are all running normal ignition instances, Perspective and using version 8.1.43.
I've set up an alarm journal on the frontend gateway, and on the backend servers i've set up alarm journals pointing to the frontend gateways alarm journal.
All the alarms are defined on each backends tag provider.
The alarms are showing up as they should, (as are all the tags and so on).
I've set up a SecurityZone, and configured the Service security for this zone to allow for acknowledge and shelving of the alarms. (also set alarm journal as "Query And Storage".
However when I acknowledge an alarm that is active on the backend, nothing happens.
If an alarm is active on the frontend, it acknowledges/Shelves as it should.
I tried to do it with using the systems.alarm.acknowledge, and I got the error message below:
It would seem that it is some kind of Access level issue, but I cannot for any reason figure out what could be causing it.
Anyone able to help point me in the correct direction as to why only ack/shelv is blocked? Writing/Editing tags on the backend servers from the frontend is working with no problems.