Ignition Alarm Pipeline - Email

Ignition
1

Hi everyone,

A random question about alarm pipelines.

I have configured an alarm pipeline to send emails when an alarm occurs. I have tested it from the gateway and I have received the email correctly (so the email settings are configured correctly). However, when the alarm is active, I do not receive the email. I have checked the Pipeline status in the gateway and I can see the alarms.

The pipeline notifies the Operators, and my email is part of the operator's group. And as mentioned, I have tested that in the gateway and it works.

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Can someone tell me what else can I check? What could be the reasons?

Thank you

2

Make sure "Acknowledged" Dropout condition is turned off in your pipeline if your alarm is set to auto ack or not used.

3

Hi, thanks for the response. Where would I check that in the pipeline? Can't seem to find it.

4

In the editor, open the pipeline, it should be the first thing that pops up in the Pipeline Block editor option without any of the blocks selected.

5

Thank you, I checked that all these where disabled, and still no email.. :frowning: