Ignition app can't be used in android TV

Ignition
1

We have successfully installed ignition android app in android TV, and we can open the APP, but when we want to open the client, the app show "application error". We have checked our network with IT, and we don't find any setting problem.

Do some friends have same problem? How to solve it?

Thanks!

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2

The same problem was discussed here also, but I don't see any solution:

3

  1. Confirm you can view your Perspective project with a laptop connected from the same network location as the TV, with network settings that are similar to the TV.

  2. Post a photo of the TV network settings.

4

Perspective relies heavily on modern web standards (advanced CSS Grid/Flexbox, heavy JavaScript execution, and continuous WebSocket connections). Android TV browsers are not intented for this. They are low-spec hardware and have an aggressive memory management. Add a third party SVG rendering module to your project, and those Android devices just can't handle it.

5

Very true. An old Raspberry Pi with an HDMI cable would be better than troubleshooting an Android TV operating system/browser.

….that being said the classic “IT says the network is ok” without actual proof that the network is ok is a red flag.

6

  1. We can use the laptop or tablet to connect the same project in the same network setting.

  2. Please see the below picture. Thanks!

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7

If I can't find the problem or solution of ignition APP in TV, I will try to use PC or other hardware for screen projection to TV with HDMI cable.

Thanks!

8

Thanks for your reply!

I have tested ignition APP in some other android device, most of them can use the APP normally. I agree with you, the system of TV is not suitable for ignition APP. If I can't find the problem or solution of ignition APP in TV, I will try to use PC or other hardware for screen projection to TV with HDMI cable.

9

The subnet you show for your Android TV isn't the subnet of the Ignition Gateway. The router/firewall in between may be responsible.

10

We also use the same networking setting for the laptop or tablet, it works. Thanks！