Today my customer encountered intermittent gateway lost comm on client computer every few seconds. Two client computers had encountered this today (not at the same time, few hours apart). Both clients have been running continuously for 3 to 4 days. It keeps lost comm and recover and lost comm until user restart the Ignition client application, then it will back to normal operation.
it happens around 9:30am, 1 February 2015, i have looked into the log file and cannot find any error (you may ignore the node sync message). I have upload a video for the incident. Will this caused by the client used up all the network port for connection between client and master server? Anyone encountered this before? Any idea?
VID-20150201-WA0000.zip (1.56 MB)