I have a customer running ignition v7.6.6 and they are trying to open an ignition application on a Windows 10-64bit PC running Java 8 Update 101, and whenever the customer logs into the ignition client, about 5-10 seconds after logging in, the whole window closes.
I did a bit of digging and setup a Java trace and found the following in the trace log…
INFO [Gateway-Thread-13] Starting up polling tag manager, polling rate: 250 ms
INFO [ReportingClientHook-Thread-13] Starting up Reporting Module. Mode: Activated
Initializing ReportMill (Build Date: May-27-05, Version 9.0, JVM 25.101-b13, User cwells)
INFO [Gateway-Thread-13] Starting tag polling.
INFO [FPMIApp-AWT-EventQueue-2] Starting Up…
WARN [ClientScriptConfig-AWT-EventQueue-2] Started up without shutting down first.
Serialio Library: version 10.0.4: build 9212
Copyright © 1996-2009 Serialio.com, All Rights Reserved.
os.name=“Windows 10” os.arch=“amd64”
osName=Windows 10 osArch=amd64
Platform not supported, check VM properties os.name & os.arch
I seen a similar post for this issue and the solution was to upgrade to v7.7.8 beta.
(inductiveautomation.com/forum/v … com#p56429)
If upgrading is not an option, what else could I try?