Hello,
I am new to Ignition and I'm trying to retrieve an Ignition server backup into my local machine. I was able to restore the project on server however every time I try to connect to it through designer I receive the following error:
Hello,
I am new to Ignition and I'm trying to retrieve an Ignition server backup into my local machine. I was able to restore the project on server however every time I try to connect to it through designer I receive the following error:
Hello, this may not be the issue, but I think your username or modpass is not correct.
Have you acces on Gateway that you restaure ? if you are learning Ignition or you are working on localhost and there is not projet running on you gateways, you can restaure you password and username. using this doc : Gateway Command-line Utility - gwcmd | Ignition User Manual
Hello Sebastiao,
So I am not even able to enter my credentials. This error pop-up before I have the chance to enter it.
I have access to the Gateway. I am working on a localhost from a currently running server. Therefore, it has projects running on it.
Sera que definiste userSource no teu projecto ?
As propiedades do teu projeto estam bem definidos ?
acho que algo não esta configurado bem no projecto.
That is a pure network error--nothing is listening at the gateway port you are trying. The port to use is part of the gateway backup--target the port that the original source of the backup was using.
Also, consider the possibility that the ignition.conf
in the backup is not compatible (platform, ram size) with the new gateway. In that case, the service will fault, and the only clues will be in the wrapper.log
file in the install folder.
UserSource has been already defined.
This project is currently running on client's site, so it should be properly configured.
And, the thing is, I can't even access any project through designer. So, I don't think it is an authentication issue.
It makes sense. Currently I am trying to access through 8080 port on Designer. 8080 is the same port that I am using to access the gateway through the browser (http://localhost:8088/). Where can I double-check the target port?
Designers and all clients reach the gateway through the same ports as used for the gateway web interface. Ignition is, at is core, a webserver.
That's what I thought, but them why I can access the through the webpage but not through designer? I notice that the original server, the one that's running on the client, had the SSL "Require SSL" checkbox enabled. Since I don't have a SSL in my local backup, I've unchecked. Nothing change though, still receiving the same error.
Look in your designer launcher log file for clues, or open a support ticket. Also consider the possibility that your IT or AV allows a browser to work, but doesn't allow java to do the same.
Sure, I will take a better look on that. Appreciate your support
Note, I believe this may have been similar to my issue: Ignition Designer - Connection Refused on Backup Restore