Ignition Designer not showing Value in Tag Browser

Ignition
1

Hi,

Version: 8.1.27 (b2023042509)

We had an unscheduled gateway restart last night. Still investigating cause, but for some reason Tag Values are not populating in the Value column of the Tag Browser within Designer. Please see image. Comm is on.

noValuesInDesigner
noValuesInDesigner699×652 31.2 KB

2

Assuming the PLC is still connected, have you tried:

  • restarting the tag (by right clicking on the root tags and selecting refresh)?

  • restarting the Tag Historian module on the gateway?

image

3

You don’t happen to be not licensed yet and the trial has ran out correct?

image
image536×145 4.94 KB

4

It’s all the tags, every device. System is operating, production running, so hesitant to take actions like that atm.

5

License is good.

6

I'll start by suggesting you contact Support officially, but:
Any errors in the gateway logs?
How about in the Designer, in the 'Output Console' tool window?
Do other tag providers, such as the 'System' provider, show values?

7

As expected, gateway restart solved everything.