Ignition Gateway doesnt start after upgrade on Ubuntu

Ignition
1

I recently upgraded the Ignition to 7.6.2-rc3 on Ubuntu. After the upgrade from 7.6.1 to 7.6.2-rc3 the gateway doesn’t start at all. I reset the Hardware and even rolled back installation to previous stable release but it doesn’t start at all. Please Help.

Regards,

Umair

2

Can you get the wrapper.log file and post it here as an attachment?

3

Hi Kevin,

I tried uploading directly here. It has been uploading for last 50 minutes. I will keep it running, However I uploaded it on this link.

sendspace.com/file/giel92

Regards,

Umair

4

How did you originally install this Ignition and what method have you used to go about upgrading it?

5

I didn’t install ignition originally. I can get more information on that.
However I downloaded,

files.inductiveautomation.com/re … taller.run

Sudo chmod +x ‘ignition-7.6.2-rc3-linux-x64-installer.run’
Sudo ./ignition-7.6.2-rc3-linux-x64-installer.run

6

We just hit this during our internal testing. Here is a workaround that works for us:
Navigate to your Ignition install folder (most likely under /usr/local/bin/ignition) and then navigate to the /lib folder. Within the /lib folder, create a temp folder (note that you must have sudo access):

sudo mkdir temp

Then make that folder accessible to the user running Ignition:

sudo chown yourusername temp

After this, your Gateway should be able to start. We are implementing a fix to take care of this issue, which will be part of the next 7.6 RC.

7

Thanks guys.

I worked.