Ignition Gateway internal error in config and status section

While login the gateway I am not able to acess the status section and in config section only overview sections are opening rest all others are showing internal error. What could be the cause?


STATUS | wrapper  | 2026/04/01 18:30:01 | Machine is shutting down.
INFO   | jvm 1    | 2026/04/01 18:30:02 | I [o.e.j.s.Server                ] [18:30:02.063]: Stopped oejs.Server@431d5a6f{STOPPING}[12.0.17,sto=10000]
INFO   | jvm 1    | 2026/04/01 18:30:02 | I [o.e.j.s.Server                ] [18:30:02.063]: Shutdown oejs.Server@431d5a6f{STOPPING}[12.0.17,sto=10000]
INFO   | jvm 1    | 2026/04/01 18:30:02 | I [o.e.j.s.AbstractConnector     ] [18:30:02.109]: Stopped ServerConnector@28611a01{HTTP/1.1, (http/1.1)}{0.0.0.0:8088}
STATUS | wrapper  | 2026/04/01 18:30:02 | <-- Wrapper Stopped
STATUS | wrapper  | 2026/04/01 18:31:41 | --> Wrapper Started as Service
STATUS | wrapper  | 2026/04/01 18:31:41 | Java Service Wrapper Standard Edition 64-bit 3.5.42
STATUS | wrapper  | 2026/04/01 18:31:41 |   Copyright (C) 1999-2020 Tanuki Software, Ltd. All Rights Reserved.
STATUS | wrapper  | 2026/04/01 18:31:41 |     http://wrapper.tanukisoftware.com
STATUS | wrapper  | 2026/04/01 18:31:41 |   Licensed to Inductive Automation for Inductive Automation
STATUS | wrapper  | 2026/04/01 18:31:41 |
STATUS | wrapper  | 2026/04/01 18:31:45 | Launching a JVM...
INFO   | jvm 1    | 2026/04/01 18:31:46 | WrapperManager: Initializing...
INFO   | jvm 1    | 2026/04/01 18:32:00 | Scheduling logfile maintenance. Last maintenance: Thu Jan 01 02:00:00 SAST 1970, events since then: 0
INFO   | jvm 1    | 2026/04/01 18:32:00 | Starting logfile maintenance. Max entries: 50000, Max filesize: 104857600
INFO   | jvm 1    | 2026/04/01 18:32:00 | Cleaned up 15 rows in 48 ms. Vacuum performed: false
INFO   | jvm 1    | 2026/04/01 18:32:00 | I [g.CompositeClassRejectListFilter] [18:32:00.786]: Initialization performed successfully
INFO   | jvm 1    | 2026/04/01 18:32:00 | I [g.CompositeClassRejectListFilter] [18:32:00.786]: JVM-wide ObjectInputFilter set up successfully
INFO   | jvm 1    | 2026/04/01 18:32:00 | I [g.CompositeClassRejectListFilter] [18:32:00.786]: Platform serialFilter has 88 pattern(s)
INFO   | jvm 1    | 2026/04/01 18:32:00 | W [WebResourceManagerImpl        ] [18:32:00.802]: Unable to read "gateway.metroKeystoreAlias" gateway.xml property. Assuming metro keystore alias is: metro-key
INFO   | jvm 1    | 2026/04/01 18:32:01 | I [g.WebServerManager            ] [18:32:01.088]: Starting setup
INFO   | jvm 1    | 2026/04/01 18:32:01 | I [g.WebServerManager            ] [18:32:01.103]: Setup complete
INFO   | jvm 1    | 2026/04/01 18:32:01 | I [Commissioning                 ] [18:32:01.198]: Resources needing commissioning: authSetup
INFO   | jvm 1    | 2026/04/01 18:32:01 | I [Commissioning                 ] [18:32:01.198]: Commissioning State updated from commissioning to needs_commissioning
INFO   | jvm 1    | 2026/04/01 18:32:01 | I [g.WebServerManager            ] [18:32:01.262]: Starting up
INFO   | jvm 1    | 2026/04/01 18:32:01 | I [C.SecureRandomProvider        ] [18:32:01.341]: Secure random seed generated in 0ms
INFO   | jvm 1    | 2026/04/01 18:32:01 | I [o.e.j.s.Server                ] [18:32:01.341]: jetty-12.0.17; built: 2025-03-03T13:15:05.903Z; git: 14d19c268e4cb09afc312b5255a4cbb7a95c5cb6; jvm 17.0.15+6-LTS
INFO   | jvm 1    | 2026/04/01 18:32:01 | I [o.e.j.s.DefaultSessionIdManager] [18:32:01.550]: Session workerName=node0
INFO   | jvm 1    | 2026/04/01 18:32:01 | I [o.e.j.s.h.ContextHandler      ] [18:32:01.595]: Started oeje8n.ContextHandler$CoreContextHandler@5b0b9391{Commissioning,/,b=file:///C:/Program%20Files/Inductive%20Automation/Ignition/webserver/webapps/commissioning/,a=AVAILABLE,h=oeje8n.ContextHandler$CoreContextHandler$CoreToNestedHandler@677bb7f9{STARTED}}
INFO   | jvm 1    | 2026/04/01 18:32:01 | I [o.e.j.s.AbstractConnector     ] [18:32:01.643]: Started ServerConnector@7b223b74{HTTP/1.1, (http/1.1)}{0.0.0.0:8088}
INFO   | jvm 1    | 2026/04/01 18:32:01 | I [o.e.j.s.Server                ] [18:32:01.643]: Started oejs.Server@431d5a6f{STARTING}[12.0.17,sto=10000] @16305ms
STATUS | wrapper  | 2026/04/01 18:33:04 | Machine is shutting down.
INFO   | jvm 1    | 2026/04/01 18:33:04 | I [o.e.j.s.Server                ] [18:33:04.298]: Stopped oejs.Server@431d5a6f{STOPPING}[12.0.17,sto=10000]
INFO   | jvm 1    | 2026/04/01 18:33:04 | I [o.e.j.s.Server                ] [18:33:04.298]: Shutdown oejs.Server@431d5a6f{STOPPING}[12.0.17,sto=10000]
INFO   | jvm 1    | 2026/04/01 18:33:04 | I [o.e.j.s.AbstractConnector     ] [18:33:04.298]: Stopped ServerConnector@7b223b74{HTTP/1.1, (http/1.1)}{0.0.0.0:8088}
STATUS | wrapper  | 2026/04/01 18:33:04 | <-- Wrapper Stopped
STATUS | wrapper  | 2026/04/01 18:34:41 | --> Wrapper Started as Service
STATUS | wrapper  | 2026/04/01 18:34:41 | Java Service Wrapper Standard Edition 64-bit 3.5.42
STATUS | wrapper  | 2026/04/01 18:34:41 |   Copyright (C) 1999-2020 Tanuki Software, Ltd. All Rights Reserved.
STATUS | wrapper  | 2026/04/01 18:34:41 |     http://wrapper.tanukisoftware.com
STATUS | wrapper  | 2026/04/01 18:34:41 |   Licensed to Inductive Automation for Inductive Automation
STATUS | wrapper  | 2026/04/01 18:34:41 |
STATUS | wrapper  | 2026/04/01 18:34:44 | Launching a JVM...
INFO   | jvm 1    | 2026/04/01 18:34:45 | WrapperManager: Initializing...
INFO   | jvm 1    | 2026/04/01 18:34:55 | Scheduling logfile maintenance. Last maintenance: Thu Jan 01 02:00:00 SAST 1970, events since then: 0
INFO   | jvm 1    | 2026/04/01 18:34:55 | Starting logfile maintenance. Max entries: 50000, Max filesize: 104857600
INFO   | jvm 1    | 2026/04/01 18:34:55 | I [g.CompositeClassRejectListFilter] [18:34:55.153]: Initialization performed successfully
INFO   | jvm 1    | 2026/04/01 18:34:55 | I [g.CompositeClassRejectListFilter] [18:34:55.153]: JVM-wide ObjectInputFilter set up successfully
INFO   | jvm 1    | 2026/04/01 18:34:55 | I [g.CompositeClassRejectListFilter] [18:34:55.153]: Platform serialFilter has 88 pattern(s)
INFO   | jvm 1    | 2026/04/01 18:34:55 | W [WebResourceManagerImpl        ] [18:34:55.194]: Unable to read "gateway.metroKeystoreAlias" gateway.xml property. Assuming metro keystore alias is: metro-key
INFO   | jvm 1    | 2026/04/01 18:34:55 | Cleaned up 15 rows in 91 ms. Vacuum performed: false
INFO   | jvm 1    | 2026/04/01 18:34:55 | I [g.WebServerManager            ] [18:34:55.539]: Starting setup
INFO   | jvm 1    | 2026/04/01 18:34:55 | I [g.WebServerManager            ] [18:34:55.548]: Setup complete
INFO   | jvm 1    | 2026/04/01 18:34:55 | I [Commissioning                 ] [18:34:55.658]: Resources needing commissioning: authSetup
INFO   | jvm 1    | 2026/04/01 18:34:55 | I [Commissioning                 ] [18:34:55.658]: Commissioning State updated from commissioning to needs_commissioning
INFO   | jvm 1    | 2026/04/01 18:34:55 | I [g.WebServerManager            ] [18:34:55.721]: Starting up
INFO   | jvm 1    | 2026/04/01 18:34:55 | I [C.SecureRandomProvider        ] [18:34:55.816]: Secure random seed generated in 0ms
INFO   | jvm 1    | 2026/04/01 18:34:55 | I [o.e.j.s.Server                ] [18:34:55.832]: jetty-12.0.17; built: 2025-03-03T13:15:05.903Z; git: 14d19c268e4cb09afc312b5255a4cbb7a95c5cb6; jvm 17.0.15+6-LTS
INFO   | jvm 1    | 2026/04/01 18:34:56 | I [o.e.j.s.DefaultSessionIdManager] [18:34:56.014]: Session workerName=node0
INFO   | jvm 1    | 2026/04/01 18:34:56 | I [o.e.j.s.h.ContextHandler      ] [18:34:56.064]: Started oeje8n.ContextHandler$CoreContextHandler@6bd2b3ac{Commissioning,/,b=file:///C:/Program%20Files/Inductive%20Automation/Ignition/webserver/webapps/commissioning/,a=AVAILABLE,h=oeje8n.ContextHandler$CoreContextHandler$CoreToNestedHandler@7df725dc{STARTED}}
INFO   | jvm 1    | 2026/04/01 18:34:56 | I [o.e.j.s.AbstractConnector     ] [18:34:56.130]: Started ServerConnector@31a3394b{HTTP/1.1, (http/1.1)}{0.0.0.0:8088}
INFO   | jvm 1    | 2026/04/01 18:34:56 | I [o.e.j.s.Server                ] [18:34:56.132]: Started oejs.Server@162bf92b{STARTING}[12.0.17,sto=10000] @11407ms