Ignition gateway not starting along with localhost

i just installed ignition but gateway is not starting and when the localhost is also not loading . i have attched the wrapper logs below as i didnt understand what it was saying

STATUS | wrapperm | 2023/03/26 21:26:59 | Ignition service installed.
STATUS | wrapperm | 2023/03/26 21:27:00 | Starting the Ignition service...
STATUS | wrapper  | 2023/03/26 21:27:00 | --> Wrapper Started as Service
STATUS | wrapper  | 2023/03/26 21:27:00 | Java Service Wrapper Standard Edition 64-bit 3.5.42
STATUS | wrapper  | 2023/03/26 21:27:00 |   Copyright (C) 1999-2020 Tanuki Software, Ltd. All Rights Reserved.
STATUS | wrapper  | 2023/03/26 21:27:00 |     http://wrapper.tanukisoftware.com
STATUS | wrapper  | 2023/03/26 21:27:00 |   Licensed to Inductive Automation for Inductive Automation
STATUS | wrapper  | 2023/03/26 21:27:00 | 
STATUS | wrapper  | 2023/03/26 21:27:00 | Launching a JVM...
INFO   | jvm 1    | 2023/03/26 21:27:02 | WrapperManager: Initializing...
INFO   | wrapperm | 2023/03/26 21:27:05 | Waiting to start...
INFO   | wrapperm | 2023/03/26 21:27:10 | Waiting to start...
INFO   | wrapperm | 2023/03/26 21:27:15 | Waiting to start...
INFO   | wrapperm | 2023/03/26 21:27:20 | Waiting to start...
INFO   | wrapperm | 2023/03/26 21:27:25 | Waiting to start...
INFO   | wrapperm | 2023/03/26 21:27:30 | Waiting to start...
ERROR  | wrapper  | 2023/03/26 21:27:33 | Startup failed: Timed out waiting for a signal from the JVM.
ERROR  | wrapper  | 2023/03/26 21:27:33 | JVM did not exit on request, termination requested.
STATUS | wrapper  | 2023/03/26 21:27:34 | JVM exited after being requested to terminate.
INFO   | wrapperm | 2023/03/26 21:27:35 | Waiting to start...
STATUS | wrapper  | 2023/03/26 21:27:40 | Reloading Wrapper configuration...
STATUS | wrapper  | 2023/03/26 21:27:40 | Launching a JVM...
INFO   | wrapperm | 2023/03/26 21:27:40 | Waiting to start...
INFO   | jvm 2    | 2023/03/26 21:27:40 | WrapperManager: Initializing...
INFO   | wrapperm | 2023/03/26 21:27:45 | Waiting to start...
INFO   | wrapperm | 2023/03/26 21:27:50 | Waiting to start...
INFO   | wrapperm | 2023/03/26 21:27:55 | Waiting to start...
INFO   | wrapperm | 2023/03/26 21:28:00 | Waiting to start...
INFO   | wrapperm | 2023/03/26 21:28:05 | Waiting to start...
INFO   | wrapperm | 2023/03/26 21:28:10 | Waiting to start...
ERROR  | wrapper  | 2023/03/26 21:28:13 | Startup failed: Timed out waiting for a signal from the JVM.
ERROR  | wrapper  | 2023/03/26 21:28:13 | JVM did not exit on request, termination requested.
STATUS | wrapper  | 2023/03/26 21:28:14 | JVM exited after being requested to terminate.
INFO   | wrapperm | 2023/03/26 21:28:15 | Waiting to start...
STATUS | wrapper  | 2023/03/26 21:28:20 | Reloading Wrapper configuration...
STATUS | wrapper  | 2023/03/26 21:28:20 | Launching a JVM...
INFO   | wrapperm | 2023/03/26 21:28:20 | Waiting to start...
INFO   | jvm 3    | 2023/03/26 21:28:21 | WrapperManager: Initializing...
INFO   | wrapperm | 2023/03/26 21:28:25 | Waiting to start...
INFO   | wrapperm | 2023/03/26 21:28:30 | Waiting to start...
INFO   | wrapperm | 2023/03/26 21:28:35 | Waiting to start...
INFO   | wrapperm | 2023/03/26 21:28:41 | Waiting to start...
INFO   | jvm 3    | 2023/03/26 21:28:44 | 21:28:44,104 |-INFO in ch.qos.logback.classic.LoggerContext[default] - Found resource [data\\logback.xml] at [file:/C:/Program%20Files/Inductive%20Automation/Ignition/data/logback.xml]
INFO   | jvm 3    | 2023/03/26 21:28:44 | 21:28:44,240 |-INFO in ch.qos.logback.core.joran.action.AppenderAction - About to instantiate appender of type [ch.qos.logback.core.ConsoleAppender]
INFO   | jvm 3    | 2023/03/26 21:28:44 | 21:28:44,245 |-INFO in ch.qos.logback.core.joran.action.AppenderAction - Naming appender as [SysoutAppender]
INFO   | jvm 3    | 2023/03/26 21:28:44 | 21:28:44,251 |-INFO in ch.qos.logback.core.joran.action.NestedComplexPropertyIA - Assuming default type [ch.qos.logback.classic.encoder.PatternLayoutEncoder] for [encoder] property
INFO   | jvm 3    | 2023/03/26 21:28:44 | 21:28:44,282 |-INFO in ch.qos.logback.core.joran.action.AppenderAction - About to instantiate appender of type [com.inductiveautomation.logging.SQLiteAppender]
INFO   | jvm 3    | 2023/03/26 21:28:44 | 21:28:44,292 |-INFO in ch.qos.logback.core.joran.action.AppenderAction - Naming appender as [DB]
INFO   | jvm 3    | 2023/03/26 21:28:44 | 21:28:44,768 |-INFO in ch.qos.logback.core.db.DataSourceConnectionSource@66f3f74 - Driver name=SQLite JDBC
INFO   | jvm 3    | 2023/03/26 21:28:44 | 21:28:44,768 |-INFO in ch.qos.logback.core.db.DataSourceConnectionSource@66f3f74 - Driver version=3.39.2.0
INFO   | jvm 3    | 2023/03/26 21:28:44 | 21:28:44,768 |-INFO in ch.qos.logback.core.db.DataSourceConnectionSource@66f3f74 - supportsGetGeneratedKeys=true
INFO   | jvm 3    | 2023/03/26 21:28:44 | 21:28:44,808 |-INFO in ch.qos.logback.core.joran.action.AppenderAction - About to instantiate appender of type [ch.qos.logback.classic.AsyncAppender]
INFO   | jvm 3    | 2023/03/26 21:28:44 | 21:28:44,810 |-INFO in ch.qos.logback.core.joran.action.AppenderAction - Naming appender as [SysoutAsync]
INFO   | jvm 3    | 2023/03/26 21:28:44 | 21:28:44,811 |-INFO in ch.qos.logback.core.joran.action.AppenderRefAction - Attaching appender named [SysoutAppender] to ch.qos.logback.classic.AsyncAppender[SysoutAsync]
INFO   | jvm 3    | 2023/03/26 21:28:44 | 21:28:44,811 |-INFO in ch.qos.logback.classic.AsyncAppender[SysoutAsync] - Attaching appender named [SysoutAppender] to AsyncAppender.
INFO   | jvm 3    | 2023/03/26 21:28:44 | 21:28:44,811 |-INFO in ch.qos.logback.classic.AsyncAppender[SysoutAsync] - Setting discardingThreshold to 51
INFO   | jvm 3    | 2023/03/26 21:28:44 | 21:28:44,812 |-INFO in ch.qos.logback.core.joran.action.AppenderAction - About to instantiate appender of type [ch.qos.logback.classic.AsyncAppender]
INFO   | jvm 3    | 2023/03/26 21:28:44 | 21:28:44,812 |-INFO in ch.qos.logback.core.joran.action.AppenderAction - Naming appender as [DBAsync]
INFO   | jvm 3    | 2023/03/26 21:28:44 | 21:28:44,812 |-INFO in ch.qos.logback.core.joran.action.AppenderRefAction - Attaching appender named [DB] to ch.qos.logback.classic.AsyncAppender[DBAsync]
INFO   | jvm 3    | 2023/03/26 21:28:44 | 21:28:44,812 |-INFO in ch.qos.logback.classic.AsyncAppender[DBAsync] - Attaching appender named [DB] to AsyncAppender.
INFO   | jvm 3    | 2023/03/26 21:28:44 | 21:28:44,812 |-INFO in ch.qos.logback.classic.AsyncAppender[DBAsync] - Setting discardingThreshold to 51
INFO   | jvm 3    | 2023/03/26 21:28:44 | 21:28:44,812 |-INFO in ch.qos.logback.classic.joran.action.RootLoggerAction - Setting level of ROOT logger to INFO
INFO   | jvm 3    | 2023/03/26 21:28:44 | 21:28:44,812 |-INFO in ch.qos.logback.core.joran.action.AppenderRefAction - Attaching appender named [SysoutAsync] to Logger[ROOT]
INFO   | jvm 3    | 2023/03/26 21:28:44 | 21:28:44,812 |-INFO in ch.qos.logback.core.joran.action.AppenderRefAction - Attaching appender named [DBAsync] to Logger[ROOT]
INFO   | jvm 3    | 2023/03/26 21:28:44 | 21:28:44,814 |-INFO in ch.qos.logback.classic.joran.action.ConfigurationAction - End of configuration.
INFO   | jvm 3    | 2023/03/26 21:28:44 | 21:28:44,817 |-INFO in ch.qos.logback.classic.joran.JoranConfigurator@4087d9ea - Registering current configuration as safe fallback point
INFO   | jvm 3    | 2023/03/26 21:28:44 | 21:28:44,872 |-INFO in ch.qos.logback.classic.jul.LevelChangePropagator@409717f - Propagating INFO level on Logger[ROOT] onto the JUL framework
INFO   | jvm 3    | 2023/03/26 21:28:45 | W [WebResourceManagerImpl        ] [20:28:44]: Unable to read "gateway.metroKeystoreAlias" gateway.xml property. Assuming metro keystore alias is: metro-key 
INFO   | jvm 3    | 2023/03/26 21:28:45 | I [g.WebServerManager            ] [20:28:45]: Starting setup 
INFO   | jvm 3    | 2023/03/26 21:28:45 | I [g.WebServerManager            ] [20:28:45]: gateway.forceSecureRedirect property is not set. Defaulting to false 
INFO   | jvm 3    | 2023/03/26 21:28:45 | I [g.WebServerManager            ] [20:28:45]: gateway.includedCipherSuites property is not set. Defaulting to [] 
INFO   | jvm 3    | 2023/03/26 21:28:45 | I [g.WebServerManager            ] [20:28:45]: gateway.excludedCipherSuites property is not set. Defaulting to [] 
INFO   | jvm 3    | 2023/03/26 21:28:45 | I [g.WebServerManager            ] [20:28:45]: gateway.publicAddress.autoDetect property is not set. Defaulting to true 
INFO   | jvm 3    | 2023/03/26 21:28:45 | I [g.WebServerManager            ] [20:28:45]: gateway.publicAddress.address property is not set. Defaulting to  
INFO   | jvm 3    | 2023/03/26 21:28:45 | I [g.WebServerManager            ] [20:28:45]: gateway.publicAddress.httpPort property is not set. Defaulting to  
INFO   | jvm 3    | 2023/03/26 21:28:45 | I [g.WebServerManager            ] [20:28:45]: gateway.publicAddress.httpsPort property is not set. Defaulting to  
INFO   | jvm 3    | 2023/03/26 21:28:45 | I [g.WebServerManager            ] [20:28:45]: gateway.useProxyForwardedHeader property is not set. Defaulting to false 
INFO   | jvm 3    | 2023/03/26 21:28:45 | I [g.WebServerManager            ] [20:28:45]: gateway.resolveHostNames property is not set. Defaulting to false 
INFO   | jvm 3    | 2023/03/26 21:28:45 | I [g.WebServerManager            ] [20:28:45]: Setup complete 
INFO   | wrapperm | 2023/03/26 21:28:46 | Waiting to start...
INFO   | jvm 3    | 2023/03/26 21:28:45 | I [Commissioning                 ] [20:28:45]: Resources needing commissioning: eula,authSetup,connections,activated 
INFO   | jvm 3    | 2023/03/26 21:28:45 | I [Commissioning                 ] [20:28:45]: Commissioning State updated from commissioning to needs_commissioning 
INFO   | jvm 3    | 2023/03/26 21:28:45 | I [g.WebServerManager            ] [20:28:45]: Starting up 
INFO   | jvm 3    | 2023/03/26 21:28:45 | I [C.SecureRandomProvider        ] [20:28:45]: Secure random seed generated in 1ms 
INFO   | jvm 3    | 2023/03/26 21:28:45 | I [o.e.j.s.Server                ] [20:28:45]: jetty-10.0.13; built: 2022-12-07T20:13:20.134Z; git: 1c2636ea05c0ca8de1ffd6ca7f3a98ac084c766d; jvm 11.0.18+10-LTS 
INFO   | jvm 3    | 2023/03/26 21:28:46 | 21:28:45,916 |-INFO in ch.qos.logback.classic.servlet.LogbackServletContainerInitializer@12677008 - Due to deployment instructions will NOT register an instance of class ch.qos.logback.classic.servlet.LogbackServletContextListener to the current web-app
INFO   | jvm 3    | 2023/03/26 21:28:46 | W [o.e.j.u.DeprecationWarning    ] [20:28:45]: Using @Deprecated Class org.eclipse.jetty.servlet.listener.ELContextCleaner 
INFO   | jvm 3    | 2023/03/26 21:28:46 | I [o.e.j.s.s.DefaultSessionIdManager] [20:28:45]: Session workerName=node0 
INFO   | jvm 3    | 2023/03/26 21:28:46 | I [o.e.j.s.h.ContextHandler      ] [20:28:46]: Started o.e.j.w.WebAppContext@45fa4a20{Commissioning,/,file:///C:/Program%20Files/Inductive%20Automation/Ignition/webserver/webapps/commissioning/,AVAILABLE} 
INFO   | jvm 3    | 2023/03/26 21:28:46 | I [o.e.j.s.AbstractConnector     ] [20:28:46]: Started ServerConnector@4df12f8c{HTTP/1.1, (http/1.1)}{0.0.0.0:8088} 
INFO   | jvm 3    | 2023/03/26 21:28:46 | I [o.e.j.s.Server                ] [20:28:46]: Started Server@5be0d909{STARTING}[10.0.13,sto=10000] @25350ms 
STATUS | wrapperm | 2023/03/26 21:28:47 | Ignition service started.

Since you're installing in C drive, retry the installation as admin

tried its still the same issue !!

How are you trying to reach the gateway webpage? From that wrapper log it appears the service started and now it’s just waiting to be commissioned. Assuming default ports, you should be able to go to http://localhost:8088 to go through the commissioning process.

No its says site cant provide secure connection

Is that to http or https?

Can not open Gateway in Chrome - Ignition - Inductive Automation Forum

I tried with both, it’s the same result…

Update : it started working in other browser. The issue is in google chrome only

Did you try http://localhost:8088 in chrome?

He might have, but some people end up with Chrome stuck auto-redirecting to HTTPS even for localhost.

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