Ignition gateway Slowness issues

Hi Team,

We experienced slowness on the Ignition Gateway server. During that time, we checked the wrapper logs, and they showed the errors attached below. I have shared a few of the error log snippets that were captured during the slowness period.

Kindly review the logs and let us know the root cause.

LOGS_Details.txt (3.8 KB)

Those don't look like they are related to your problem. Those are typical errors from Perspective browser tab closure/reconnection.

Share a screenshot of your gateway's performance page (memory and CPU trends). Tell us your gateway's specific version. Look closer at your wrapper log for clock drift reports.

2 Likes

Hi
I got error logs on the time of slowness

INFO | jvm 1 | 2026/02/13 10:44:59 | at java.base/java.lang.Thread.run(Unknown Source)
INFO | jvm 1 | 2026/02/13 10:44:59 | Caused by: java.io.IOException: An established connection was aborted by the software in your host machine
INFO | jvm 1 | 2026/02/13 10:44:59 | at java.base/sun.nio.ch.SocketDispatcher.writev0(Native Method)

INFO | jvm 1 | 2026/02/13 10:44:59 | I [p.ClientSession ] [10:44:59.799]: WebSocket disconnected from session. view=Main_View (1)@C, project-name=NM106_BM5_CNC1-1_AutoFetch_V1, session-project=NM106_BM5_CNC1-1_AutoFetch_V1
INFO | jvm 1 | 2026/02/13 10:44:59 | W [P.WebSocketChannel ] [10:44:59.799]: Websocket connection closed unexpectedly. code=1006, reason=No reason given, codeMeaning=Normal Closure, codeDescription=Reserved. Indicates that a connection was closed abnormally (that is, with no close frame being sent) when a status code is expected. view=Main_View (1)@C, project-name=NM106_BM5_CNC1-1_AutoFetch_V1