Hi Team,
We have an Ignition license that allows a maximum of three sessions. However, we’re facing an issue where, even after a user logs out and closes the Perspective workstation, the Gateway still shows a total of three active sessions.
As a result, when another user tries to log in, an error appears indicating that the session limit has been exceeded.
Thank you in advance for your assistance and cooperation.
Sessions have an idle timeout. If closed abruptly at the browser, there's no notification to the gateway, and the session will continue to exist until it times out. Set a short timeout.
Hi Pturmel,
Thanks for your advice. Could you please guide me on how to set the idle timeout and where it can be configured exactly?
No, I don't have a designer open at this moment. But it is a project property. 
Thanks pturmel and tgarrison.
