I am using Ignition demo version 7.6.3 and most of the time I get this error message when I reset trial version.
“[color=#FF0000]Cannot browse connection “Ignition OPC-UA Server” when connection state is CONNECTING[/color]”
[color=#FF0000]“Cannot browse connection “Ignition OPC-UA Server” when connection state is FAULTED”[/color]
so every time I need to restart gateway to fix this problem.
is this problem occur only in demo version or anyone experience this issue in licensed version also?
We found and fixed a deadlock that could cause the UA client to get stuck during reconnect for the 7.6.5 release. If you could get a thread dump from the threads tab of the gateway console while it’s stuck we might be able to confirm that’s the problem.
Mr. Kaven,
Find the required thread dump file in attachment while the OPC-UA server got stuck.
snapshot is also included for your reference.
Can you also export your logs from the Console on the gateway while you’re unable to connect and attach those? It’s not the deadlock issue.