Ignition Perspective Loads to White Screen Need Help

Hi everyone,

Iam facing an issue where my Ignition Perspective client loads but only shows a white screen, with no interface or content.

The gateway is running fine, and other clients are working properly, but this specific instance remains blank.

I have already tried clearing the cache, updating my browser and graphics drivers, restarting the system, and checking the logs, but I can’t pinpoint the issue. This started happening after a recent update,

so I suspect it might be a rendering problem, a missing dependency, or a configuration issue.

Has anyone else experienced this? Any troubleshooting suggestions would be greatly appreciated.

Can you provide more information?

  • What browser are you using and what version?
  • What Ignition Version is being used?

I would recommend ensuring your browser is up to date or trying a different browser just to rule out that possibility!

And what OS is the client running on?

1 Like

Did it ever work? Make sure IE isn't your default browser. IE is not compatible with Perspective. Chrome should work. Perspective client launcher should also work.

Have you tried loading a page from the page configuration? Just right click on a page configuration and select "Launch URL"

My best guess is your default browser is Internet Exploder.

1 Like