Looking for way to increase the timeout value or remove it entirely that occurs between loading the login page and clicking continue on the login page.
Issue:
Currently we found the following issue with the Ignition perspective login:
If you stay on the login screen for more than 5 minutes without logging in, the page will prevent the login once you login by clicking 'Continue'. This is indicated when the 'Continue' button stays gray and does not proceed into the app as shown in the image below. To resolve this, we need to reopen the app and log in again immediately. On an iPad, click either 'Cancel' in the top left or 'Exit Login' at the bottom and on desktop, just refresh the web browser or re-enter the URL in the browser, or reopen the Desktop application seems to mitigate the problem. I assuming this is due to the security tokens timing out?
I thought the timeout settings in the gateway.xml and ignition.conf "might" be of use although doesn't seem to work.
See attached image for what the screen looks like on timeout.
