i am currently on ignition 8.3 (upgraded from 8.1)
when i am doing redundancy testing and i do a switchover for some reason my screens (perspective) i have opened does not change to the other node. i have to manually update the url for it to work. i remember in 8.1 it auto refreshed when i switched. is there some new setting or changes that needs to be done for 8.3?
This was a bug until 8.3.4 ... Which version are you on exactly? I'd update to 8.3.8 first and see if that resolves it.
we are using 8.3.6
Show your configuration under Network => Network Settings => Web Server => Public HTTP Address on both master and backup gateways. Describe the network path from browser clients to each gateway, and the address used by the backup gateway to reach the master.
RedundantBackupAddresses=10.0.1.2:8088:8043
master node
http://10.0.0.1:8088/data/perspective/client/XXS/ or http://10.0.0.2:8088/data/perspective/client/XXS/
this is my redundancy config on backup node
master node address = 10.0.1.1
port = 8060
This is probably the problem. How would the client, connecting to 10.0.0.1, but which is 10.0.1.1 for real, know that the backup is reachable at 10.0.0.2 when the backup's real address is 10.0.1.2?
"Auto Detect" is only apppropriate in a redundant pair if each gateway only has one real IP address, and all clients connect to that address. No proxies or pinholes changing addresses along the path.
If your gateways have multiple IP addresses for any reason, you need to uncheck "Auto Detect", put a true DNS name in the public address setting, and arrange for all DNS infrastructure to resolve them. (Including having the two gateways point at each other by name instead of IP.) All of the clients will need to use the DNS names to reach the gateways, not any IP address.
