Ignition service start error

Hi Guys I am getting a fault when trying to start Ignition.

The Ignition Gateway service is starting.The Ignition Gateway service could not be started.The service did not report an error.More help is available by typing NET HELPMSG3534.

What is cauising this?
thanks
Victor
I am sending the files
ignition.conf
wrapper-license.conf
wrapper.log

Where did you send these files to? I don’t see them in support@inductiveautomation.com.

Hi kevin
I send the files to support e-mail account
Thank for your help