Ignition Vision Client Errors Opening Projects

Anyone knows that errors below are and how to resolve them. One of our users tried opening a project in Vision client and received those errors.




Delete the ..\runtimes\11.0.18 folder and try launching again

Do you know why this is occurring and how to prevent it? It seems to occur often time. Thanks.

I think it's usually an AV or Windows Defender interfering with the unpacking of the Java runtime files. It should only occur as often as we update the bundled Java version, and then not again until the next time (potentially). We're not 100% why it happens though - we really just see it on Windows machines occasionally.