Have an issue with one user that has repeated twice. We deleted the cache folder under his user .ignition folder and it allowed temporary usage but it came back.
We admittedly on an old version in part because its difficult to get buy in to perform updates and we had issues with some of the pre-7.2.5 builds. He has be a power user since the beginning and has not made changes explicitly around this. And I dont think he has updated his JRE in a while.
Basically, he can open the Designer and edit the projects he wants like once but then next time he tries to connect. After select the project to load he gets the following messages. I have not seen anyone else have the problem and cannot reproduce myself.
He does not have any window managers (like Ultramon or Actual Windows Manager) but does have 2 antivirus installs (Trendmicro and Security Essentials) I asked him to disable one in case there were file conflicts.
His machine does have both a wired and wireless connection for some reason though presumably that is not an issue.
Any ideas or suggestions other than update to latest and retry?
Ignition v7.1.8-beta3 (b6130)
Java: Sun Microsystems Inc. 1.6.0_20
java.awt.IllegalComponentStateException: component must be showing on the screen to determine its location
at java.awt.Component.getLocationOnScreen_NoTreeLock(Unknown Source)
at java.awt.Component.getLocationOnScreen(Unknown Source)
at com.jidesoft.alert.Alert.internalShowPopup(Unknown Source)
at com.jidesoft.popup.JidePopup.showPopup(Unknown Source)
at com.inductiveautomation.ignition.designer.ConnectionHealthListener.setConnectionOk(ConnectionHealthListener.java:132)
at com.inductiveautomation.ignition.designer.ConnectionHealthListener.propertyChange(ConnectionHealthListener.java:164)
at java.beans.PropertyChangeSupport.firePropertyChange(Unknown Source)
at java.beans.PropertyChangeSupport.firePropertyChange(Unknown Source)
at java.beans.PropertyChangeSupport.firePropertyChange(Unknown Source)
at com.inductiveautomation.ignition.client.gateway_interface.AbstractGatewayConnection.setConnectionUp(AbstractGatewayConnection.java:506)
at com.inductiveautomation.ignition.client.gateway_interface.AbstractGatewayConnection.notifyGatewayException(AbstractGatewayConnection.java:608)
at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.fireGatewayException(GatewayInterface.java:141)
at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.newGatewayException(GatewayInterface.java:239)
at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.getResponse(GatewayInterface.java:355)
at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.sendMessage(GatewayInterface.java:208)
at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.sendMessage(GatewayInterface.java:199)
at com.inductiveautomation.ignition.designer.gateway.DTGatewayInterface.loadProject(DTGatewayInterface.java:294)
at com.inductiveautomation.ignition.designer.IgnitionDesigner$ProjectOpenTask.run(IgnitionDesigner.java:1045)
at com.inductiveautomation.ignition.client.util.gui.ProgressDialog$TaskRunner.run(ProgressDialog.java:208)
at java.lang.Thread.run(Unknown Source)
Ignition v7.1.8-beta3 (b6130)
Java: Sun Microsystems Inc. 1.6.0_20
Error2
com.inductiveautomation.ignition.client.gateway_interface.GatewayException: Gateway Error 600: Gateway connection is not up.
at com.inductiveautomation.ignition.designer.gateway.PriviledgedDesignerTask.run(PriviledgedDesignerTask.java:114)
at com.inductiveautomation.ignition.designer.gateway.PriviledgedDesignerTask.runTask(PriviledgedDesignerTask.java:69)
at com.inductiveautomation.ignition.designer.gateway.DTGatewayInterface.invoke(DTGatewayInterface.java:80)
at com.inductiveautomation.ignition.designer.gateway.DTGatewayInterface.invoke(DTGatewayInterface.java:75)
at com.inductiveautomation.ignition.designer.gateway.DTGatewayInterface.getProjectList(DTGatewayInterface.java:204)
at com.inductiveautomation.ignition.designer.ProjectDialog.initData(ProjectDialog.java:119)
at com.inductiveautomation.ignition.designer.ProjectDialog.<init>(ProjectDialog.java:106)
at com.inductiveautomation.ignition.designer.IgnitionDesigner$StartupProjectDialogHandler$2.run(IgnitionDesigner.java:397)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)