Internal Error with Enterprise Administration Module Setup on Ignition 8.1.22

mdia · June 22, 2023, 3:50pm

I have encountered an issue that I hope someone might help me resolve. My current setup is running Ignition Gateway version 8.1.22, and I have installed the matching Enterprise Administration Module (EAM) version 4.1.22.

However, whenever I try to access the Enterprise Administration Setup settings, I receive an "Internal Error" message. Here's the full error:

org.apache.wicket.WicketRuntimeException: Property 'eam.SetupWizard.agent.step3.agentsettings.table.title' not found in property files. Markup: [markup = jar:file:/D:/Program%20Files/Inductive%20Automation/Ignition/data/jar-cache/com.inductiveautomation.eam/__4274687762__eam-gateway-4.1.22.jar!/com/inductiveautomation/eam/gateway/module/setup/AgentSettingsStep.html , index = 1, current = '' (line 0, column 0)]

at org.apache.wicket.markup.resolver.WicketMessageResolver$MessageContainer.onComponentTagBody(WicketMessageResolver.java:214)

at org.apache.wicket.markup.html.panel.DefaultMarkupSourcingStrategy.onComponentTagBody(DefaultMarkupSourcingStrategy.java:71)

at org.apache.wicket.Component.internalRenderComponent(Component.java:2537)

at org.apache.wicket.MarkupContainer.onRender(MarkupContainer.java:1499)

at org.apache.wicket.Component.internalRender(Component.java:2367)

at org.apache.wicket.Component.render(Component.java:2295)

at org.apache.wicket.MarkupContainer.renderNext(MarkupContainer.java:1395)

at org.apache.wicket.MarkupContainer.renderAll(MarkupContainer.java:1560)

at org.apache.wicket.MarkupContainer.renderComponentTagBody(MarkupContainer.java:1535)

at org.apache.wicket.MarkupContainer.onComponentTagBody(MarkupContainer.java:1490)

at org.apache.wicket.markup.html.form.Form.onComponentTagBody(Form.java:1743)

at org.apache.wicket.markup.html.panel.DefaultMarkupSourcingStrategy.onComponentTagBody(DefaultMarkupSourcingStrategy.java:71)

at org.apache.wicket.Component.internalRenderComponent(Component.java:2537)

at org.apache.wicket.MarkupContainer.onRender(MarkupContainer.java:1499)

at org.apache.wicket.Component.internalRender(Component.java:2367)

at org.apache.wicket.Component.render(Component.java:2295)

at org.apache.wicket.MarkupContainer.renderNext(MarkupContainer.java:1395)

at org.apache.wicket.MarkupContainer.renderAll(MarkupContainer.java:1560)

at org.apache.wicket.MarkupContainer.renderComponentTagBody(MarkupContainer.java:1535)

at org.apache.wicket.MarkupContainer.renderAssociatedMarkup(MarkupContainer.java:689)

at org.apache.wicket.markup.html.panel.AssociatedMarkupSourcingStrategy.renderAssociatedMarkup(AssociatedMarkupSourcingStrategy.java:76)

at org.apache.wicket.markup.html.panel.PanelMarkupSourcingStrategy.onComponentTagBody(PanelMarkupSourcingStrategy.java:112)

at org.apache.wicket.Component.internalRenderComponent(Component.java:2537)

at org.apache.wicket.MarkupContainer.onRender(MarkupContainer.java:1499)

at org.apache.wicket.Component.internalRender(Component.java:2367)

at org.apache.wicket.Component.render(Component.java:2295)

at org.apache.wicket.MarkupContainer.renderNext(MarkupContainer.java:1395)

at org.apache.wicket.MarkupContainer.renderAll(MarkupContainer.java:1560)

at org.apache.wicket.MarkupContainer.renderComponentTagBody(MarkupContainer.java:1535)

at org.apache.wicket.MarkupContainer.onComponentTagBody(MarkupContainer.java:1490)

at org.apache.wicket.markup.html.form.Form.onComponentTagBody(Form.java:1743)

at org.apache.wicket.markup.html.panel.DefaultMarkupSourcingStrategy.onComponentTagBody(DefaultMarkupSourcingStrategy.java:71)

at org.apache.wicket.Component.internalRenderComponent(Component.java:2537)

at org.apache.wicket.MarkupContainer.onRender(MarkupContainer.java:1499)

at org.apache.wicket.Component.internalRender(Component.java:2367)

at org.apache.wicket.Component.render(Component.java:2295)

at org.apache.wicket.MarkupContainer.renderNext(MarkupContainer.java:1395)

at org.apache.wicket.MarkupContainer.renderAll(MarkupContainer.java:1560)

at org.apache.wicket.MarkupContainer.renderComponentTagBody(MarkupContainer.java:1535)

at org.apache.wicket.MarkupContainer.renderAssociatedMarkup(MarkupContainer.java:689)

at org.apache.wicket.markup.html.panel.AssociatedMarkupSourcingStrategy.renderAssociatedMarkup(AssociatedMarkupSourcingStrategy.java:76)

at org.apache.wicket.markup.html.panel.PanelMarkupSourcingStrategy.onComponentTagBody(PanelMarkupSourcingStrategy.java:112)

at org.apache.wicket.Component.internalRenderComponent(Component.java:2537)

at org.apache.wicket.MarkupContainer.onRender(MarkupContainer.java:1499)

at org.apache.wicket.Component.internalRender(Component.java:2367)

at org.apache.wicket.Component.render(Component.java:2295)

at org.apache.wicket.MarkupContainer.renderNext(MarkupContainer.java:1395)

at org.apache.wicket.MarkupContainer.renderAll(MarkupContainer.java:1560)

at org.apache.wicket.MarkupContainer.renderComponentTagBody(MarkupContainer.java:1535)

at org.apache.wicket.MarkupContainer.onComponentTagBody(MarkupContainer.java:1490)

at org.apache.wicket.markup.html.panel.DefaultMarkupSourcingStrategy.onComponentTagBody(DefaultMarkupSourcingStrategy.java:71)

at org.apache.wicket.Component.internalRenderComponent(Component.java:2537)

at org.apache.wicket.MarkupContainer.onRender(MarkupContainer.java:1499)

at org.apache.wicket.Component.internalRender(Component.java:2367)

at org.apache.wicket.Component.render(Component.java:2295)

at org.apache.wicket.MarkupContainer.renderNext(MarkupContainer.java:1395)

at org.apache.wicket.MarkupContainer.renderAll(MarkupContainer.java:1560)

at org.apache.wicket.MarkupContainer.renderComponentTagBody(MarkupContainer.java:1535)

at org.apache.wicket.MarkupContainer.onComponentTagBody(MarkupContainer.java:1490)

at org.apache.wicket.markup.html.panel.DefaultMarkupSourcingStrategy.onComponentTagBody(DefaultMarkupSourcingStrategy.java:71)

at org.apache.wicket.Component.internalRenderComponent(Component.java:2537)

at org.apache.wicket.MarkupContainer.onRender(MarkupContainer.java:1499)

at org.apache.wicket.Component.internalRender(Component.java:2367)

at org.apache.wicket.Component.render(Component.java:2295)

at org.apache.wicket.MarkupContainer.renderNext(MarkupContainer.java:1395)

at org.apache.wicket.MarkupContainer.renderAll(MarkupContainer.java:1560)

at org.apache.wicket.MarkupContainer.renderComponentTagBody(MarkupContainer.java:1535)

at org.apache.wicket.MarkupContainer.renderAssociatedMarkup(MarkupContainer.java:689)

at org.apache.wicket.markup.html.panel.AssociatedMarkupSourcingStrategy.renderAssociatedMarkup(AssociatedMarkupSourcingStrategy.java:76)

at org.apache.wicket.markup.html.panel.PanelMarkupSourcingStrategy.onComponentTagBody(PanelMarkupSourcingStrategy.java:112)

at org.apache.wicket.Component.internalRenderComponent(Component.java:2537)

at org.apache.wicket.MarkupContainer.onRender(MarkupContainer.java:1499)

at org.apache.wicket.Component.internalRender(Component.java:2367)

at org.apache.wicket.Component.render(Component.java:2295)

at org.apache.wicket.MarkupContainer.renderNext(MarkupContainer.java:1395)

at org.apache.wicket.MarkupContainer.renderAll(MarkupContainer.java:1560)

at org.apache.wicket.MarkupContainer.renderComponentTagBody(MarkupContainer.java:1535)

at org.apache.wicket.MarkupContainer.onComponentTagBody(MarkupContainer.java:1490)

at org.apache.wicket.markup.html.panel.DefaultMarkupSourcingStrategy.onComponentTagBody(DefaultMarkupSourcingStrategy.java:71)

at org.apache.wicket.Component.internalRenderComponent(Component.java:2537)

at org.apache.wicket.MarkupContainer.onRender(MarkupContainer.java:1499)

at org.apache.wicket.Component.internalRender(Component.java:2367)

at org.apache.wicket.Component.render(Component.java:2295)

at org.apache.wicket.MarkupContainer.renderNext(MarkupContainer.java:1395)

at org.apache.wicket.MarkupContainer.renderAll(MarkupContainer.java:1560)

at org.apache.wicket.MarkupContainer.renderComponentTagBody(MarkupContainer.java:1535)

at org.apache.wicket.MarkupContainer.onComponentTagBody(MarkupContainer.java:1490)

at org.apache.wicket.markup.html.panel.DefaultMarkupSourcingStrategy.onComponentTagBody(DefaultMarkupSourcingStrategy.java:71)

at org.apache.wicket.Component.internalRenderComponent(Component.java:2537)

at org.apache.wicket.MarkupContainer.onRender(MarkupContainer.java:1499)

at org.apache.wicket.Component.internalRender(Component.java:2367)

at org.apache.wicket.Component.render(Component.java:2295)

at org.apache.wicket.MarkupContainer.renderNext(MarkupContainer.java:1395)

at org.apache.wicket.MarkupContainer.renderAll(MarkupContainer.java:1560)

at org.apache.wicket.Page.onRender(Page.java:887)

at org.apache.wicket.markup.html.WebPage.onRender(WebPage.java:141)

at org.apache.wicket.Component.internalRender(Component.java:2367)

at org.apache.wicket.Component.render(Component.java:2295)

at org.apache.wicket.Page.renderPage(Page.java:1024)

at org.apache.wicket.request.handler.render.WebPageRenderer.renderPage(WebPageRenderer.java:139)

at org.apache.wicket.request.handler.render.WebPageRenderer.respond(WebPageRenderer.java:284)

at org.apache.wicket.core.request.handler.RenderPageRequestHandler.respond(RenderPageRequestHandler.java:175)

at org.apache.wicket.request.cycle.RequestCycle$HandlerExecutor.respond(RequestCycle.java:890)

at org.apache.wicket.request.RequestHandlerStack.execute(RequestHandlerStack.java:64)

at org.apache.wicket.request.RequestHandlerStack.execute(RequestHandlerStack.java:97)

at org.apache.wicket.request.cycle.RequestCycle.execute(RequestCycle.java:261)

at org.apache.wicket.request.cycle.RequestCycle.processRequest(RequestCycle.java:218)

at org.apache.wicket.request.cycle.RequestCycle.processRequestAndDetach(RequestCycle.java:289)

at org.apache.wicket.protocol.http.WicketFilter.processRequestCycle(WicketFilter.java:259)

at org.apache.wicket.protocol.http.WicketFilter.processRequest(WicketFilter.java:201)

at org.apache.wicket.protocol.http.WicketFilter.doFilter(WicketFilter.java:282)

at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:201)

at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601)

at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:548)

at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)

at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:600)

at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)

at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235)

at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1624)

at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233)

at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1440)

at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188)

at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:501)

at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1594)

at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186)

at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1355)

at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)

at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)

at com.inductiveautomation.catapult.handlers.RemoteHostNameLookupHandler.handle(RemoteHostNameLookupHandler.java:121)

at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)

at org.eclipse.jetty.rewrite.handler.RewriteHandler.handle(RewriteHandler.java:322)

at org.eclipse.jetty.server.handler.HandlerList.handle(HandlerList.java:59)

at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:146)

at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)

at org.eclipse.jetty.server.Server.handle(Server.java:516)

at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:487)

at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:732)

at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:479)

at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:277)

at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311)

at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105)

at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104)

at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:338)

at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:315)

at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:173)

at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:131)

at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:409)

at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:883)

at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1034)

at java.base/java.lang.Thread.run(Unknown Source)

PGriffith · June 22, 2023, 3:54pm

mdia:

org.apache.wicket.WicketRuntimeException: Property 'eam.SetupWizard.agent.step3.agentsettings.table.title' not found in property files. Markup: [markup = jar:file:/D:/Program%20Files/Inductive%20Automation/Ignition/data/jar-cache/com.inductiveautomation.eam/__4274687762__eam-gateway-4.1.22.jar!/com/inductiveautomation/eam/gateway/module/setup/AgentSettingsStep.html , index = 1, current = '' (line 0, column 0)]

Well that's weird. I would try:

Shutdown your gateway
Remove the EAM module from the $installDir/user-lib/modules directory entirely.
Remove the EAM entry from the $installDir/data/jar-cache/ directory entirely.
Restart the gateway.
Reinstall the module.