Issue while opening project (restored gateway backup from another server)

General Discussion
,
1

we have restored gateway backup from another server, and it gateway open properly, but whe we open project in designer then bellow error is showing.

Screenshot 2025-08-21 165531
Screenshot 2025-08-21 165531492×183 15.1 KB

I am attaching wrapper logs:

ignition.txt (8.5 KB)

wrapper - Copy.log (884.9 KB)

2

The designerlauncher.log file from ~/.ignition/clientlauncher-data is probably more relevant here.

3

Please find attached log file.

designerlauncher.txt (234.9 KB)

4

Is the gateway on localhost:8088?

Can you copy/paste this command from the logs and run it in a terminal and then post the output here?

C:\Users\Vertech\.ignition\cache\resources\runtimes\17.0.14\bin\java.exe -classpath C:\Users\Vertech\.ignition\cache\resources\platform\launchclient.jar\000000004428B4BD\launchclient.jar -Djavaws.sr.gateway.addr.0=http://localhost:8088 -Djavaws.sr.launchts=1755796342985 -Djavaws.sr.main=com.inductiveautomation.ignition.designer.DesignerStartupHook -Djavaws.sr.platform.edition= -Djavaws.sr.platform.plugins= -Djavaws.ignition.sso=true -Xms64M -Xmx4096M -Djavaws.sr.memory.init=64M -Djavaws.sr.memory.max=4096M --add-opens=java.desktop/java.awt=ALL-UNNAMED --add-opens=java.desktop/java.awt.event=ALL-UNNAMED --add-opens=java.desktop/javax.swing=ALL-UNNAMED --add-opens=java.desktop/javax.swing.tree=ALL-UNNAMED --add-opens=java.desktop/javax.swing.plaf=ALL-UNNAMED --add-opens=java.desktop/javax.swing.plaf.basic=ALL-UNNAMED --add-opens=java.desktop/javax.swing.plaf.synth=ALL-UNNAMED --add-opens=java.base/java.lang=ALL-UNNAMED --add-opens=java.base/java.util=ALL-UNNAMED --add-exports=java.desktop/com.apple.eawt=ALL-UNNAMED --add-exports=java.desktop/com.sun.awt=ALL-UNNAMED --add-exports=java.desktop/com.sun.java.swing.plaf.windows=ALL-UNNAMED --add-exports=java.desktop/sun.awt=ALL-UNNAMED --add-exports=java.desktop/sun.awt.image=ALL-UNNAMED --add-exports=java.desktop/sun.awt.shell=ALL-UNNAMED --add-exports=java.desktop/sun.awt.windows=ALL-UNNAMED --add-exports=java.desktop/sun.swing=ALL-UNNAMED --add-exports=java.desktop/sun.swing.plaf.synth=ALL-UNNAMED --add-exports=java.desktop/sun.swing.table=ALL-UNNAMED --add-exports=java.desktop/sun.print=ALL-UNNAMED --add-exports=java.base/sun.security.action=ALL-UNNAMED -Dsun.java2d.d3d=false -Dsun.java2d.noddraw=false -Djavaws.sr.screen=0 -Djavaws.sr.scope=D com.inductiveautomation.ignition.client.launch.BootstrapSwing
5

Result:

WARNING: package com.sun.awt not in java.desktop
WARNING: package com.apple.eawt not in java.desktop
Initialization performed successfully
JVM-wide ObjectInputFilter set up successfully
Platform serialFilter has 88 pattern(s)
Starting Bootstrap Loader v3.0
sun.awt.image.PNGImageDecoder$PNGException: crc corruption
at java.desktop/sun.awt.image.PNGImageDecoder.getChunk(Unknown Source)
at java.desktop/sun.awt.image.PNGImageDecoder.getData(Unknown Source)
at java.desktop/sun.awt.image.PNGImageDecoder.produceImage(Unknown Source)
at java.desktop/sun.awt.image.InputStreamImageSource.doFetch(Unknown Source)
at java.desktop/sun.awt.image.ImageFetcher.fetchloop(Unknown Source)
at java.desktop/sun.awt.image.ImageFetcher.run(Unknown Source)
Connect Step [attempt 1] connecting to: http://localhost:8088...
Downloading manifest at http://localhost:8088/system/launchmf/D?arch=x64&os=windows
...connect successful
Successfully downloaded launch manifest:

<?xml version="1.0" encoding="UTF-8"?> Claiming id in C:\Users\Vertech\.ignition\cache\gwlocalhost_8088... ... obtaining lock ... lock obtained. ... claimed id 0 Calculated necessary downloads: <?xml version="1.0" encoding="UTF-8"?> Local third party Python modules are different than the ones on the server. Will download updated modules now. Downloading "https://localhost:8043/system/scriptModules"... Download attempt #0 for third party Python modules failed. java.net.ConnectException: Connection refused: getsockopt at java.base/sun.nio.ch.Net.pollConnect(Native Method) at java.base/sun.nio.ch.Net.pollConnectNow(Unknown Source) at java.base/sun.nio.ch.NioSocketImpl.timedFinishConnect(Unknown Source) at java.base/sun.nio.ch.NioSocketImpl.connect(Unknown Source) at java.base/java.net.SocksSocketImpl.connect(Unknown Source) at java.base/java.net.Socket.connect(Unknown Source) at java.base/sun.security.ssl.SSLSocketImpl.connect(Unknown Source) at java.base/sun.net.NetworkClient.doConnect(Unknown Source) at java.base/sun.net.www.http.HttpClient.openServer(Unknown Source) at java.base/sun.net.www.http.HttpClient.openServer(Unknown Source) at java.base/sun.net.www.protocol.https.HttpsClient.(Unknown Source) at java.base/sun.net.www.protocol.https.HttpsClient.New(Unknown Source) at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(Unknown Source) at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect0(Unknown Source) at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source) at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source) at java.base/sun.net.www.protocol.https.HttpsURLConnectionImpl.connect(Unknown Source) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep.download(DownloadPyLibStep.java:250) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep.downloadPyLib(DownloadPyLibStep.java:206) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep$DownloadPyLibZip.maybeDownload(DownloadPyLibStep.java:148) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep$DownloadPyLibZip.run(DownloadPyLibStep.java:87) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep$DownloadPyLibZip.run(DownloadPyLibStep.java:74) at com.inductiveautomation.ignition.client.launch.steps.AbstractLaunchStep.runLockedAction(AbstractLaunchStep.java:95) at com.inductiveautomation.ignition.client.launch.steps.BaseStep.runLockedAction(BaseStep.java:24) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep.run(DownloadPyLibStep.java:64) at com.inductiveautomation.ignition.client.launch.AbstractStepRunner.run(AbstractStepRunner.java:33) at java.base/java.lang.Thread.run(Unknown Source) Downloading "https://localhost:8043/system/scriptModules"... Download attempt #1 for third party Python modules failed. java.net.ConnectException: Connection refused: getsockopt at java.base/sun.nio.ch.Net.pollConnect(Native Method) at java.base/sun.nio.ch.Net.pollConnectNow(Unknown Source) at java.base/sun.nio.ch.NioSocketImpl.timedFinishConnect(Unknown Source) at java.base/sun.nio.ch.NioSocketImpl.connect(Unknown Source) at java.base/java.net.SocksSocketImpl.connect(Unknown Source) at java.base/java.net.Socket.connect(Unknown Source) at java.base/sun.security.ssl.SSLSocketImpl.connect(Unknown Source) at java.base/sun.net.NetworkClient.doConnect(Unknown Source) at java.base/sun.net.www.http.HttpClient.openServer(Unknown Source) at java.base/sun.net.www.http.HttpClient.openServer(Unknown Source) at java.base/sun.net.www.protocol.https.HttpsClient.(Unknown Source) at java.base/sun.net.www.protocol.https.HttpsClient.New(Unknown Source) at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(Unknown Source) at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect0(Unknown Source) at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source) at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source) at java.base/sun.net.www.protocol.https.HttpsURLConnectionImpl.connect(Unknown Source) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep.download(DownloadPyLibStep.java:250) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep.downloadPyLib(DownloadPyLibStep.java:206) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep$DownloadPyLibZip.maybeDownload(DownloadPyLibStep.java:148) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep$DownloadPyLibZip.run(DownloadPyLibStep.java:87) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep$DownloadPyLibZip.run(DownloadPyLibStep.java:74) at com.inductiveautomation.ignition.client.launch.steps.AbstractLaunchStep.runLockedAction(AbstractLaunchStep.java:95) at com.inductiveautomation.ignition.client.launch.steps.BaseStep.runLockedAction(BaseStep.java:24) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep.run(DownloadPyLibStep.java:64) at com.inductiveautomation.ignition.client.launch.AbstractStepRunner.run(AbstractStepRunner.java:33) at java.base/java.lang.Thread.run(Unknown Source) Downloading "https://localhost:8043/system/scriptModules"... Download attempt #2 for third party Python modules failed. java.net.ConnectException: Connection refused: getsockopt at java.base/sun.nio.ch.Net.pollConnect(Native Method) at java.base/sun.nio.ch.Net.pollConnectNow(Unknown Source) at java.base/sun.nio.ch.NioSocketImpl.timedFinishConnect(Unknown Source) at java.base/sun.nio.ch.NioSocketImpl.connect(Unknown Source) at java.base/java.net.SocksSocketImpl.connect(Unknown Source) at java.base/java.net.Socket.connect(Unknown Source) at java.base/sun.security.ssl.SSLSocketImpl.connect(Unknown Source) at java.base/sun.net.NetworkClient.doConnect(Unknown Source) at java.base/sun.net.www.http.HttpClient.openServer(Unknown Source) at java.base/sun.net.www.http.HttpClient.openServer(Unknown Source) at java.base/sun.net.www.protocol.https.HttpsClient.(Unknown Source) at java.base/sun.net.www.protocol.https.HttpsClient.New(Unknown Source) at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(Unknown Source) at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect0(Unknown Source) at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source) at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source) at java.base/sun.net.www.protocol.https.HttpsURLConnectionImpl.connect(Unknown Source) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep.download(DownloadPyLibStep.java:250) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep.downloadPyLib(DownloadPyLibStep.java:206) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep$DownloadPyLibZip.maybeDownload(DownloadPyLibStep.java:148) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep$DownloadPyLibZip.run(DownloadPyLibStep.java:87) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep$DownloadPyLibZip.run(DownloadPyLibStep.java:74) at com.inductiveautomation.ignition.client.launch.steps.AbstractLaunchStep.runLockedAction(AbstractLaunchStep.java:95) at com.inductiveautomation.ignition.client.launch.steps.BaseStep.runLockedAction(BaseStep.java:24) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep.run(DownloadPyLibStep.java:64) at com.inductiveautomation.ignition.client.launch.AbstractStepRunner.run(AbstractStepRunner.java:33) at java.base/java.lang.Thread.run(Unknown Source) java.net.ConnectException: Connection refused: getsockopt at java.base/sun.nio.ch.Net.pollConnect(Native Method) at java.base/sun.nio.ch.Net.pollConnectNow(Unknown Source) at java.base/sun.nio.ch.NioSocketImpl.timedFinishConnect(Unknown Source) at java.base/sun.nio.ch.NioSocketImpl.connect(Unknown Source) at java.base/java.net.SocksSocketImpl.connect(Unknown Source) at java.base/java.net.Socket.connect(Unknown Source) at java.base/sun.security.ssl.SSLSocketImpl.connect(Unknown Source) at java.base/sun.net.NetworkClient.doConnect(Unknown Source) at java.base/sun.net.www.http.HttpClient.openServer(Unknown Source) at java.base/sun.net.www.http.HttpClient.openServer(Unknown Source) at java.base/sun.net.www.protocol.https.HttpsClient.(Unknown Source) at java.base/sun.net.www.protocol.https.HttpsClient.New(Unknown Source) at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(Unknown Source) at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect0(Unknown Source) at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source) at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source) at java.base/sun.net.www.protocol.https.HttpsURLConnectionImpl.connect(Unknown Source) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep.download(DownloadPyLibStep.java:250) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep.downloadPyLib(DownloadPyLibStep.java:206) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep$DownloadPyLibZip.maybeDownload(DownloadPyLibStep.java:148) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep$DownloadPyLibZip.run(DownloadPyLibStep.java:87) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep$DownloadPyLibZip.run(DownloadPyLibStep.java:74) at com.inductiveautomation.ignition.client.launch.steps.AbstractLaunchStep.runLockedAction(AbstractLaunchStep.java:95) at com.inductiveautomation.ignition.client.launch.steps.BaseStep.runLockedAction(BaseStep.java:24) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep.run(DownloadPyLibStep.java:64) at com.inductiveautomation.ignition.client.launch.AbstractStepRunner.run(AbstractStepRunner.java:33) at java.base/java.lang.Thread.run(Unknown Source)
6

That looks like anti-malware interfering.

7

Can you reach the gateway webpage at https://localhost:8043? Maybe the TLS port is just not set up correctly or not able to bind to that port or something.

8

Same Error was showing..

9

image
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