Issue while opening project (restored gateway backup from another server)

General Discussion
,
1

we have restored gateway backup from another server, and it gateway open properly, but whe we open project in designer then bellow error is showing.

Screenshot 2025-08-21 165531
Screenshot 2025-08-21 165531492×183 15.1 KB

I am attaching wrapper logs:

ignition.txt (8.5 KB)

wrapper - Copy.log (884.9 KB)

2

The designerlauncher.log file from ~/.ignition/clientlauncher-data is probably more relevant here.

3

Please find attached log file.

designerlauncher.txt (234.9 KB)

4

Is the gateway on localhost:8088?

Can you copy/paste this command from the logs and run it in a terminal and then post the output here?

C:\Users\Vertech\.ignition\cache\resources\runtimes\17.0.14\bin\java.exe -classpath C:\Users\Vertech\.ignition\cache\resources\platform\launchclient.jar\000000004428B4BD\launchclient.jar -Djavaws.sr.gateway.addr.0=http://localhost:8088 -Djavaws.sr.launchts=1755796342985 -Djavaws.sr.main=com.inductiveautomation.ignition.designer.DesignerStartupHook -Djavaws.sr.platform.edition= -Djavaws.sr.platform.plugins= -Djavaws.ignition.sso=true -Xms64M -Xmx4096M -Djavaws.sr.memory.init=64M -Djavaws.sr.memory.max=4096M --add-opens=java.desktop/java.awt=ALL-UNNAMED --add-opens=java.desktop/java.awt.event=ALL-UNNAMED --add-opens=java.desktop/javax.swing=ALL-UNNAMED --add-opens=java.desktop/javax.swing.tree=ALL-UNNAMED --add-opens=java.desktop/javax.swing.plaf=ALL-UNNAMED --add-opens=java.desktop/javax.swing.plaf.basic=ALL-UNNAMED --add-opens=java.desktop/javax.swing.plaf.synth=ALL-UNNAMED --add-opens=java.base/java.lang=ALL-UNNAMED --add-opens=java.base/java.util=ALL-UNNAMED --add-exports=java.desktop/com.apple.eawt=ALL-UNNAMED --add-exports=java.desktop/com.sun.awt=ALL-UNNAMED --add-exports=java.desktop/com.sun.java.swing.plaf.windows=ALL-UNNAMED --add-exports=java.desktop/sun.awt=ALL-UNNAMED --add-exports=java.desktop/sun.awt.image=ALL-UNNAMED --add-exports=java.desktop/sun.awt.shell=ALL-UNNAMED --add-exports=java.desktop/sun.awt.windows=ALL-UNNAMED --add-exports=java.desktop/sun.swing=ALL-UNNAMED --add-exports=java.desktop/sun.swing.plaf.synth=ALL-UNNAMED --add-exports=java.desktop/sun.swing.table=ALL-UNNAMED --add-exports=java.desktop/sun.print=ALL-UNNAMED --add-exports=java.base/sun.security.action=ALL-UNNAMED -Dsun.java2d.d3d=false -Dsun.java2d.noddraw=false -Djavaws.sr.screen=0 -Djavaws.sr.scope=D com.inductiveautomation.ignition.client.launch.BootstrapSwing
5

Result:

WARNING: package com.sun.awt not in java.desktop
WARNING: package com.apple.eawt not in java.desktop
Initialization performed successfully
JVM-wide ObjectInputFilter set up successfully
Platform serialFilter has 88 pattern(s)
Starting Bootstrap Loader v3.0
sun.awt.image.PNGImageDecoder$PNGException: crc corruption
at java.desktop/sun.awt.image.PNGImageDecoder.getChunk(Unknown Source)
at java.desktop/sun.awt.image.PNGImageDecoder.getData(Unknown Source)
at java.desktop/sun.awt.image.PNGImageDecoder.produceImage(Unknown Source)
at java.desktop/sun.awt.image.InputStreamImageSource.doFetch(Unknown Source)
at java.desktop/sun.awt.image.ImageFetcher.fetchloop(Unknown Source)
at java.desktop/sun.awt.image.ImageFetcher.run(Unknown Source)
Connect Step [attempt 1] connecting to: http://localhost:8088...
Downloading manifest at http://localhost:8088/system/launchmf/D?arch=x64&os=windows
...connect successful
Successfully downloaded launch manifest:

<?xml version="1.0" encoding="UTF-8"?> Claiming id in C:\Users\Vertech\.ignition\cache\gwlocalhost_8088... ... obtaining lock ... lock obtained. ... claimed id 0 Calculated necessary downloads: <?xml version="1.0" encoding="UTF-8"?> Local third party Python modules are different than the ones on the server. Will download updated modules now. Downloading "https://localhost:8043/system/scriptModules"... Download attempt #0 for third party Python modules failed. java.net.ConnectException: Connection refused: getsockopt at java.base/sun.nio.ch.Net.pollConnect(Native Method) at java.base/sun.nio.ch.Net.pollConnectNow(Unknown Source) at java.base/sun.nio.ch.NioSocketImpl.timedFinishConnect(Unknown Source) at java.base/sun.nio.ch.NioSocketImpl.connect(Unknown Source) at java.base/java.net.SocksSocketImpl.connect(Unknown Source) at java.base/java.net.Socket.connect(Unknown Source) at java.base/sun.security.ssl.SSLSocketImpl.connect(Unknown Source) at java.base/sun.net.NetworkClient.doConnect(Unknown Source) at java.base/sun.net.www.http.HttpClient.openServer(Unknown Source) at java.base/sun.net.www.http.HttpClient.openServer(Unknown Source) at java.base/sun.net.www.protocol.https.HttpsClient.(Unknown Source) at java.base/sun.net.www.protocol.https.HttpsClient.New(Unknown Source) at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(Unknown Source) at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect0(Unknown Source) at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source) at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source) at java.base/sun.net.www.protocol.https.HttpsURLConnectionImpl.connect(Unknown Source) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep.download(DownloadPyLibStep.java:250) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep.downloadPyLib(DownloadPyLibStep.java:206) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep$DownloadPyLibZip.maybeDownload(DownloadPyLibStep.java:148) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep$DownloadPyLibZip.run(DownloadPyLibStep.java:87) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep$DownloadPyLibZip.run(DownloadPyLibStep.java:74) at com.inductiveautomation.ignition.client.launch.steps.AbstractLaunchStep.runLockedAction(AbstractLaunchStep.java:95) at com.inductiveautomation.ignition.client.launch.steps.BaseStep.runLockedAction(BaseStep.java:24) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep.run(DownloadPyLibStep.java:64) at com.inductiveautomation.ignition.client.launch.AbstractStepRunner.run(AbstractStepRunner.java:33) at java.base/java.lang.Thread.run(Unknown Source) Downloading "https://localhost:8043/system/scriptModules"... Download attempt #1 for third party Python modules failed. java.net.ConnectException: Connection refused: getsockopt at java.base/sun.nio.ch.Net.pollConnect(Native Method) at java.base/sun.nio.ch.Net.pollConnectNow(Unknown Source) at java.base/sun.nio.ch.NioSocketImpl.timedFinishConnect(Unknown Source) at java.base/sun.nio.ch.NioSocketImpl.connect(Unknown Source) at java.base/java.net.SocksSocketImpl.connect(Unknown Source) at java.base/java.net.Socket.connect(Unknown Source) at java.base/sun.security.ssl.SSLSocketImpl.connect(Unknown Source) at java.base/sun.net.NetworkClient.doConnect(Unknown Source) at java.base/sun.net.www.http.HttpClient.openServer(Unknown Source) at java.base/sun.net.www.http.HttpClient.openServer(Unknown Source) at java.base/sun.net.www.protocol.https.HttpsClient.(Unknown Source) at java.base/sun.net.www.protocol.https.HttpsClient.New(Unknown Source) at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(Unknown Source) at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect0(Unknown Source) at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source) at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source) at java.base/sun.net.www.protocol.https.HttpsURLConnectionImpl.connect(Unknown Source) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep.download(DownloadPyLibStep.java:250) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep.downloadPyLib(DownloadPyLibStep.java:206) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep$DownloadPyLibZip.maybeDownload(DownloadPyLibStep.java:148) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep$DownloadPyLibZip.run(DownloadPyLibStep.java:87) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep$DownloadPyLibZip.run(DownloadPyLibStep.java:74) at com.inductiveautomation.ignition.client.launch.steps.AbstractLaunchStep.runLockedAction(AbstractLaunchStep.java:95) at com.inductiveautomation.ignition.client.launch.steps.BaseStep.runLockedAction(BaseStep.java:24) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep.run(DownloadPyLibStep.java:64) at com.inductiveautomation.ignition.client.launch.AbstractStepRunner.run(AbstractStepRunner.java:33) at java.base/java.lang.Thread.run(Unknown Source) Downloading "https://localhost:8043/system/scriptModules"... Download attempt #2 for third party Python modules failed. java.net.ConnectException: Connection refused: getsockopt at java.base/sun.nio.ch.Net.pollConnect(Native Method) at java.base/sun.nio.ch.Net.pollConnectNow(Unknown Source) at java.base/sun.nio.ch.NioSocketImpl.timedFinishConnect(Unknown Source) at java.base/sun.nio.ch.NioSocketImpl.connect(Unknown Source) at java.base/java.net.SocksSocketImpl.connect(Unknown Source) at java.base/java.net.Socket.connect(Unknown Source) at java.base/sun.security.ssl.SSLSocketImpl.connect(Unknown Source) at java.base/sun.net.NetworkClient.doConnect(Unknown Source) at java.base/sun.net.www.http.HttpClient.openServer(Unknown Source) at java.base/sun.net.www.http.HttpClient.openServer(Unknown Source) at java.base/sun.net.www.protocol.https.HttpsClient.(Unknown Source) at java.base/sun.net.www.protocol.https.HttpsClient.New(Unknown Source) at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(Unknown Source) at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect0(Unknown Source) at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source) at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source) at java.base/sun.net.www.protocol.https.HttpsURLConnectionImpl.connect(Unknown Source) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep.download(DownloadPyLibStep.java:250) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep.downloadPyLib(DownloadPyLibStep.java:206) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep$DownloadPyLibZip.maybeDownload(DownloadPyLibStep.java:148) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep$DownloadPyLibZip.run(DownloadPyLibStep.java:87) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep$DownloadPyLibZip.run(DownloadPyLibStep.java:74) at com.inductiveautomation.ignition.client.launch.steps.AbstractLaunchStep.runLockedAction(AbstractLaunchStep.java:95) at com.inductiveautomation.ignition.client.launch.steps.BaseStep.runLockedAction(BaseStep.java:24) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep.run(DownloadPyLibStep.java:64) at com.inductiveautomation.ignition.client.launch.AbstractStepRunner.run(AbstractStepRunner.java:33) at java.base/java.lang.Thread.run(Unknown Source) java.net.ConnectException: Connection refused: getsockopt at java.base/sun.nio.ch.Net.pollConnect(Native Method) at java.base/sun.nio.ch.Net.pollConnectNow(Unknown Source) at java.base/sun.nio.ch.NioSocketImpl.timedFinishConnect(Unknown Source) at java.base/sun.nio.ch.NioSocketImpl.connect(Unknown Source) at java.base/java.net.SocksSocketImpl.connect(Unknown Source) at java.base/java.net.Socket.connect(Unknown Source) at java.base/sun.security.ssl.SSLSocketImpl.connect(Unknown Source) at java.base/sun.net.NetworkClient.doConnect(Unknown Source) at java.base/sun.net.www.http.HttpClient.openServer(Unknown Source) at java.base/sun.net.www.http.HttpClient.openServer(Unknown Source) at java.base/sun.net.www.protocol.https.HttpsClient.(Unknown Source) at java.base/sun.net.www.protocol.https.HttpsClient.New(Unknown Source) at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(Unknown Source) at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect0(Unknown Source) at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source) at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source) at java.base/sun.net.www.protocol.https.HttpsURLConnectionImpl.connect(Unknown Source) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep.download(DownloadPyLibStep.java:250) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep.downloadPyLib(DownloadPyLibStep.java:206) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep$DownloadPyLibZip.maybeDownload(DownloadPyLibStep.java:148) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep$DownloadPyLibZip.run(DownloadPyLibStep.java:87) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep$DownloadPyLibZip.run(DownloadPyLibStep.java:74) at com.inductiveautomation.ignition.client.launch.steps.AbstractLaunchStep.runLockedAction(AbstractLaunchStep.java:95) at com.inductiveautomation.ignition.client.launch.steps.BaseStep.runLockedAction(BaseStep.java:24) at com.inductiveautomation.ignition.client.launch.steps.DownloadPyLibStep.run(DownloadPyLibStep.java:64) at com.inductiveautomation.ignition.client.launch.AbstractStepRunner.run(AbstractStepRunner.java:33) at java.base/java.lang.Thread.run(Unknown Source)
6

That looks like anti-malware interfering.

7

Can you reach the gateway webpage at https://localhost:8043? Maybe the TLS port is just not set up correctly or not able to bind to that port or something.

8

Same Error was showing..

9

image
image773×319 21.9 KB

10

In case this is useful to others with the same problem...
Did you checked whether the Force Secure Redirect setting was set True.
If you restored a gateway backup from another server the SSL certs supporting SSL / TLS on that server would not have migrated with the Ignition backup and you might be in the situation where SSL /TLS is not enabled and Force Secure Redirect setting is locked as True, with the ability to change it greyed out in thw gateway UI.
If that is the case you may need to edit gaterway.xml directly changing
<entry key="gateway.forceSecureRedirect">true</entry>
to
<entry key="gateway.forceSecureRedirect">false</entry>

See: Java error when starting the designer - #4 by tyler.bennett