I wanted to see if someone could help me with something. I just got a responce from our client in Japan and aparently he tries to launch the program, but what he gets is:
“…when I click the “Launch” icon, I see Java 7 logo comes up.
It seems as though it is trying to start or open something…
Three dots “.” appears/disappears…
I waited 15 minutes, but the software could not start up.”
“By the way, I can see “T2 Solar Project” on my menu bar.
I end the session by clicking “Quit T2 Solar Bar”.”
I’m not sure what to think at this time. If anyone has an idea, please let me know.
Thanks in advance!