Hi,
We recently upgraded a customer to the latest 8.1.37 version. Most vision clients did handle the upgrade well, except for one client that keeps on receiving the following exception and isn't able to start the vision client. Any suggestions on what the cause could be?
Thank you,
"C:\Users\aaaaaa\AppData\Roaming\Inductive Automation\Vision Client Launcher\jre\bin\java.exe" -classpath C:\Users\aaaaaa\.ignition\cache\resources\platform\launchclient.jar\00000000A87824EE\launchclient.jar -Djavaws.sr.gateway.addr.0=http://172.16.200.16:8088 -Djavaws.sr.launchts=1708332245417 -Djavaws.sr.main=com.inductiveautomation.factorypmi.application.runtime.ClientLaunchHook -Djavaws.sr.platform.edition= -Djavaws.sr.platform.plugins= -Xms1024M -Xmx4096M -Djavaws.sr.memory.init=1024M -Djavaws.sr.memory.max=4096M --add-opens=java.desktop/java.awt=ALL-UNNAMED --add-opens=java.desktop/java.awt.event=ALL-UNNAMED --add-opens=java.desktop/javax.swing=ALL-UNNAMED --add-opens=java.desktop/javax.swing.tree=ALL-UNNAMED --add-opens=java.desktop/javax.swing.plaf=ALL-UNNAMED --add-opens=java.desktop/javax.swing.plaf.basic=ALL-UNNAMED --add-opens=java.desktop/javax.swing.plaf.synth=ALL-UNNAMED --add-opens=java.base/java.lang=ALL-UNNAMED --add-opens=java.base/java.util=ALL-UNNAMED --add-exports=java.desktop/com.apple.eawt=ALL-UNNAMED --add-exports=java.desktop/com.sun.awt=ALL-UNNAMED --add-exports=java.desktop/com.sun.java.swing.plaf.windows=ALL-UNNAMED --add-exports=java.desktop/sun.awt=ALL-UNNAMED --add-exports=java.desktop/sun.awt.image=ALL-UNNAMED --add-exports=java.desktop/sun.awt.shell=ALL-UNNAMED --add-exports=java.desktop/sun.awt.windows=ALL-UNNAMED --add-exports=java.desktop/sun.swing=ALL-UNNAMED --add-exports=java.desktop/sun.swing.plaf.synth=ALL-UNNAMED --add-exports=java.desktop/sun.swing.table=ALL-UNNAMED --add-exports=java.desktop/sun.print=ALL-UNNAMED --add-exports=java.base/sun.security.action=ALL-UNNAMED -Dsun.java2d.d3d=false -Dsun.java2d.noddraw=false -Djavaws.sr.screen=0 -Djavaws.sr.scope=C -Djavaws.sr.project=xxxx
com.inductiveautomation.ignition.client.launch.BootstrapSwing
WARNING: package com.sun.awt not in java.desktop
WARNING: package com.apple.eawt not in java.desktop
Initialization performed successfully
JVM-wide ObjectInputFilter set up successfully
Platform serialFilter has 88 pattern(s)
Starting Bootstrap Loader v3.0
Exception in thread "main" java.awt.AWTError: Assistive Technology not found: com.sun.java.accessibility.AccessBridge
at java.desktop/java.awt.Toolkit.newAWTError(Toolkit.java:479)
at java.desktop/java.awt.Toolkit.fallbackToLoadClassForAT(Toolkit.java:495)
at java.base/java.util.stream.ForEachOps$ForEachOp$OfRef.accept(ForEachOps.java:183)
at java.base/java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:179)
at java.base/java.util.HashMap$KeySpliterator.forEachRemaining(HashMap.java:1707)
at java.base/java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:509)
at java.base/java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:499)
at java.base/java.util.stream.ForEachOps$ForEachOp.evaluateSequential(ForEachOps.java:150)
at java.base/java.util.stream.ForEachOps$ForEachOp$OfRef.evaluateSequential(ForEachOps.java:173)
at java.base/java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)
at java.base/java.util.stream.ReferencePipeline.forEach(ReferencePipeline.java:596)
at java.desktop/java.awt.Toolkit.loadAssistiveTechnologies(Toolkit.java:544)
at java.desktop/java.awt.Toolkit.getDefaultToolkit(Toolkit.java:605)
at java.desktop/javax.swing.UIManager.<clinit>(UIManager.java:389)
at java.desktop/javax.swing.JPanel.updateUI(JPanel.java:129)
at java.desktop/javax.swing.JPanel.<init>(JPanel.java:89)
at java.desktop/javax.swing.JPanel.<init>(JPanel.java:98)
at com.inductiveautomation.ignition.client.launch.splash.SplashPanel.<init>(SplashPanel.java:33)
at com.inductiveautomation.ignition.client.launch.splash.DefaultSplashPanel.<init>(DefaultSplashPanel.java:80)
at com.inductiveautomation.ignition.client.launch.splash.SplashPanelFactory$DefaultSplashPanelFactory.createSplashPanel(SplashPanelFactory.java:28)
at com.inductiveautomation.ignition.client.launch.Launcher.startLauncher(Launcher.java:479)
at com.inductiveautomation.ignition.client.launch.Launcher.startLauncherInitial(Launcher.java:292)
at com.inductiveautomation.ignition.client.launch.Launcher.startLauncherInitial(Launcher.java:278)
at com.inductiveautomation.ignition.client.launch.BootstrapSwing.<init>(BootstrapSwing.java:62)
at com.inductiveautomation.ignition.client.launch.BootstrapSwing.main(BootstrapSwing.java:46)
Caused by: java.lang.ClassNotFoundException: com.sun.java.accessibility.AccessBridge
at java.base/jdk.internal.loader.BuiltinClassLoader.loadClass(BuiltinClassLoader.java:641)
at java.base/jdk.internal.loader.ClassLoaders$AppClassLoader.loadClass(ClassLoaders.java:188)
at java.base/java.lang.ClassLoader.loadClass(ClassLoader.java:525)
at java.base/java.lang.Class.forName0(Native Method)
at java.base/java.lang.Class.forName(Class.java:467)
at java.desktop/java.awt.Toolkit.fallbackToLoadClassForAT(Toolkit.java:492)
... 23 more