Java error backup not working

So yes I am running 7.8.5, yes we are planning to upgrade. (shame on me lol)
But right now backups are scheduled to the default every 15 minutes. But no backups are in the folder. I am seeing this error in the logs:

2:45:00 PM	ScheduledBackupManager	Error while executing scheduled backup.
 	
java.io.FileNotFoundException: \\X0v\here\flys\gotcha\yuck\Ignition\Ignition-backup-20220419-1445.gwbk (Access is denied)
at java.io.FileOutputStream.open0(Native Method)
at java.io.FileOutputStream.open(Unknown Source)
at java.io.FileOutputStream.<init>(Unknown Source)
at java.io.FileOutputStream.<init>(Unknown Source)
at com.inductiveautomation.ignition.gateway.ScheduledBackupManager.createBackup(ScheduledBackupManager.java:137)
at com.inductiveautomation.ignition.gateway.ScheduledBackupManager.run(ScheduledBackupManager.java:114)
at com.inductiveautomation.ignition.common.execution.impl.BasicExecutionEngine$TrackedTask.run(BasicExecutionEngine.java:584)
at it.sauronsoftware.cron4j.RunnableTask.execute(Unknown Source)
at it.sauronsoftware.cron4j.TaskExecutor$Runner.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

Had IT change user account for service and now working.