Logix Driver fails to read/write CompactLogix 5380 Tags

Ignition
1

Ignition 7.9.17
Logix Driver 3.9.17

Hi, We are using the latest Rockwell CompactLogix 5380 PLC running firmware 28 and using Ignition 7.9.17 to develop our project. I have found the Ignition project can’t read any of the PLC tags, showing bad quality errors.
Without any changes to the Ignition project, if I connect to the older CompactLogix 5370 running firmware 28 with exactly the same PLC code, tag structure and network settings etc, the Tag read/writes work.

  • The quick client OPC browser fails to find any of the 5380 tags but finds the 5370 tags.
  • I have check the access permissions of these tags in the PLC and they are either external read only or read/write access.
  • There is no security enabled in the either PLC.
  • I can’t find any other permission settings in the PLC’s.

Has anyone else experienced this issue with the CompactLogix 5380 and Ignition7.9?
Or confirm that they have a working Ignition project (v7 or 8) with a CompactLogix 5380 running v28?

2

Not sure if it’s helpful, but before upgrading to v8, I was at 7.9.9 using a set of 5069-L310ER PLCs at firmware v30 with no issues.

3

This is probably the important part. Can you upload your logs?

4

In the screenshots you sent support there are a couple of the web status page from the 5380 - can you get another that includes both the IP in the address bar and shows the “Browse Chassis” page?

5

Hi Kevin, thanks for responding.
Note there are no IO modules connected to the 5380 chassis, we are using a ControlLogix remote IO rack and a Wago 750 remote IO rack over EtherNet/IP.
Attached is the requested screenshot.

CompactLogix5380-08
CompactLogix5380-081372×653 23.8 KB

6

Hi @Falconb,

I have a 5380 plc here, I will test it and let you know if I find something. Just also beware that v28 is not a great version of firmware. I've got in the past a lost of issues with it (complete lost of plc program).

2 Likes
7

Have you made sure that the PLC is set up for Dual IP mode and not DLR?

8

As far as I can see there are no options to set DLR in v28, v30 has this option under controller properties

CompactLogix5380-09
CompactLogix5380-09654×539 21.2 KB

However as per Jordan’s comment above, that he has had v30 running with Ignition 7.9, so I upgraded my Studio 5000 and the 5380 to v30 and now the Ignition Project Tag read/writes and OPC Quick Client are now working.

So there appears to be a problem or a setting that I couldn’t find, with 5380 v28 and Ignition 7.9.17 Logix driver.

2 Likes
9

Thanks Jordan, I updated the 5380 to v30 and now Ignition is working,

2 Likes
10

hi @Falconb,

Sorry, i didn't have time to test it. But glad you have found your issue.