Lost Gateway Admin Access after IDP Change

Ignition
1

Hi,

I recently created a new Identity Provider (IDP) for my team and switched the Gateway to use this new IDP. Unfortunately, I lost access to the default IDP where my original admin user was configured, and the admin user I set in the new IDP does not seem to have Gateway access.

Now I cannot log in to the Gateway at all.

Could you please guide me on how to recover access to the Gateway or reset the admin user?

Additional information:

Ignition version: [8.1]

OS: Linux

Thank you in advance for your help!

2
4 Likes
3

To prevent this problem in future, I suggest that you set the soft failover to the default admin account. See below!

4

Identity Providers do not have any kind of failover.

Classic User sources can have failover, and the Ignition internal IdP can point at the first of a series to such user sources. But external identity providers must be comprehensive.

1 Like
5

Thanks. I think I'm still missing something fundamental in my understanding of the two. I have a tremendous fund of ignorance to draw from when posting answers. :roll_eyes: