Go into Connections > Settings on your gateway and ensure those two connection options are enabled and not in an errored state.
Also, try consulting the following page of the manual, it should have links to common 3rd party JDBC drivers.
Something to note from that manual page:
In addition, restoring a Gateway backup from an older version will replace any new versions of the drivers with the versions from the backup. In this case, you will need to update the JDBC drivers.
thanks so much!
