Does the documentation indicate what unit number to use? Ignition defaults to unit #0, but many devices need something else. Its not specified on the datasheet
That snippet of the documentation suggests that the device uses zero-based addressing. Check the advanced settings of your device in Ignition,i played tried to add and substitude 1 to check but same issue
,i used the opc browser to add the tag connected (the modbus device status),i just keep it and work with it.
Thanks ,i will check that and let you know