NoSuchMethodError when trying to login into perspective session

Maker
,
1

Hi everyone

When I try to login into perspective, I get HTTP Error 500
HTTP ERROR 500 Server Error

URI: /data/perspective/login/Vis
STATUS: 500
MESSAGE: Server Error

The server log has following warning:

WARN

ServletChannel

07Feb2026 14:02:09

/data/perspective/login/Home2453

java.lang.NoSuchMethodError: 'com.inductiveautomation.ignition.gateway.auth.web.WebAuthRequestCollection com.inductiveautomation.ignition.gateway.auth.web.WebAuthRequestCollection.getOrCreate(com.inductiveautomation.ignition.gateway.dataroutes.RequestContext)'

at com.inductiveautomation.perspective.gateway.comm.Routes.login(Routes.java:1373)

at com.inductiveautomation.perspective.gateway.comm.Routes$PerspectiveRouteHandlerAdapter.handle(Routes.java:1085)

at com.inductiveautomation.ignition.gateway.dataroutes.Route.service(Route.java:355)

at com.inductiveautomation.ignition.gateway.dataroutes.RouteGroupImpl.service(RouteGroupImpl.java:117)

at com.inductiveautomation.ignition.gateway.dataroutes.RouteGroupCollectionServlet.serviceInternal(RouteGroupCollectionServlet.java:152)

at com.inductiveautomation.ignition.gateway.dataroutes.AbstractRouteGroupServlet.service(AbstractRouteGroupServlet.java:40)

at jakarta.servlet.http.HttpServlet.service(HttpServlet.java:614)

at org.eclipse.jetty.ee10.servlet.ServletHolder$NotAsync.service(ServletHolder.java:1385)

at org.eclipse.jetty.ee10.servlet.ServletHolder.handle(ServletHolder.java:751)

at org.eclipse.jetty.ee10.servlet.ServletHandler$ChainEnd.doFilter(ServletHandler.java:1622)

at com.inductiveautomation.catapult.filters.GatewayFilter.doFilter(GatewayFilter.java:119)

at jakarta.servlet.http.HttpFilter.doFilter(HttpFilter.java:97)

at org.eclipse.jetty.ee10.servlet.FilterHolder.doFilter(FilterHolder.java:205)

at org.eclipse.jetty.ee10.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1594)

at org.eclipse.jetty.ee10.servlet.ServletHandler$MappedServlet.handle(ServletHandler.java:1555)

at org.eclipse.jetty.ee10.servlet.ServletChannel.dispatch(ServletChannel.java:823)

at org.eclipse.jetty.ee10.servlet.ServletChannel.handle(ServletChannel.java:440)

at org.eclipse.jetty.ee10.servlet.ServletHandler.handle(ServletHandler.java:470)

at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:575)

at org.eclipse.jetty.ee10.servlet.SessionHandler.handle(SessionHandler.java:717)

at org.eclipse.jetty.server.handler.ContextHandler.handle(ContextHandler.java:1071)

at org.eclipse.jetty.rewrite.handler.RewriteHandler$LastRuleHandler.handle(RewriteHandler.java:159)

at org.eclipse.jetty.rewrite.handler.Rule$Handler.handle(Rule.java:108)

at org.eclipse.jetty.rewrite.handler.HeaderPatternRule$1.handle(HeaderPatternRule.java:89)

at org.eclipse.jetty.rewrite.handler.Rule$Handler.handle(Rule.java:108)

at org.eclipse.jetty.rewrite.handler.HeaderPatternRule$1.handle(HeaderPatternRule.java:89)

at org.eclipse.jetty.rewrite.handler.Rule$Handler.handle(Rule.java:108)

at org.eclipse.jetty.rewrite.handler.HeaderPatternRule$1.handle(HeaderPatternRule.java:89)

at org.eclipse.jetty.rewrite.handler.Rule$Handler.handle(Rule.java:108)

at org.eclipse.jetty.rewrite.handler.HeaderPatternRule$1.handle(HeaderPatternRule.java:89)

at org.eclipse.jetty.rewrite.handler.Rule$Handler.handle(Rule.java:108)

at org.eclipse.jetty.rewrite.handler.RewriteHandler.handle(RewriteHandler.java:143)

at org.eclipse.jetty.server.Handler$Sequence.handle(Handler.java:805)

at org.eclipse.jetty.server.Handler$Sequence.handle(Handler.java:805)

at org.eclipse.jetty.server.Server.handle(Server.java:182)

at org.eclipse.jetty.server.internal.HttpChannelState$HandlerInvoker.run(HttpChannelState.java:677)

at org.eclipse.jetty.server.internal.HttpConnection.onFillable(HttpConnection.java:416)

at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:322)

at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105)

at org.eclipse.jetty.io.SelectableChannelEndPoint$1.run(SelectableChannelEndPoint.java:53)

at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.runTask(AdaptiveExecutionStrategy.java:480)

at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.consumeTask(AdaptiveExecutionStrategy.java:443)

at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.tryProduce(AdaptiveExecutionStrategy.java:293)

at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.run(AdaptiveExecutionStrategy.java:201)

at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:311)

at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:981)

at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.doRunJob(QueuedThreadPool.java:1211)

at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1166)

at java.base/java.lang.Thread.run(Unknown Source)

The error appears regardless which Identity Provider I use in the Security Section in the General Project Properties.

Login into the Designer works without a problem, I can also edit perspective views and see the preview in the designer without any issue.

I am using Ignition 8.3.3 behind a traefik 3.6.7 ingress controller. Both are running in docker containers.

Thanks in advance for your help

BR
Christian

2

Do you somehow have a mismatched Perspective module version for the Gateway version? Can you get a screenshot of the modules page in the Gateway?

1 Like
3

grafik
grafik2271×1066 178 KB

Seeing that I realized that all modules seem to be outdated which happened because I mounted the user-lib directory in docker

I removed the mount recreated the container and login works again

Seems that I’ll have to use the solution for the modules in docker from the wiki to get the MQTT-Module workiig

Thanks for the hint

BR
Christian

1 Like