Hi there,
I have a daily E-mail send by ignition every day, most time it works normal, but occasionally, there are the following alarms that cause the sending to fail.
javax.net.ssl.SSLException: Received fatal alert: internal error
Thanks in advance.
Hi,
I'm not sure that it will help but have you checked on stmp server side ?
May there are some trikky rules relating spam protection ?
Also note that you aren't using the latest version of your series (7.8.x), so you are missing some bug fixes, and your series is extremely old and unsupported, so you are missing even more bug fixes. There have been many changes in java handling of encrypted connections (to fix vulnerabilities) that you don't have, so upgrading is highly recommended.
(Systems with known insecure software should not connect to outside world, IMNSHO.)
Checked the SMTP server, I didn't see any abnormal records.
I will try to persuade my customers to upgrade to the highest version of 7.8. Are there any potential risks?
To go to 7.8.5? None that I know of. But that is still an ancient, unsupported, and likely vulnerable version of Ignition.
Thanks Phil. Current plan was to upgrade to the latest version of 7.8 first and see if there were any improvements. Upgrading to 7.9 is a major change and requires preparation for activation, etc.
I’d be looking at a Java upgrade (latest JDK 8) to go with it. The error doesn’t really look like something an Ignition upgrade alone would fix.
Thank you for pointing out a new direction. I will try it out. The latest java 8 version is 8u431, do I need to instll jre or jdk?