One tag multiple alarms at the same time

This problem started yesterday morning (06/17/24) and it's still going.

I have a UDT with one alarm configured, and it's configuration is as follows:

And following is the alarm configuration:

When I pull the data from the alarm_events table, this is what I'm getting:

As you can see, the red alarm was active at 13:40:56 and then another alarm started at 13:41:46 and both got cleared at the same time 13:48:15, and they are all from the same tag.

By reading other posts, I changed "Live Event Limit" to 1 around 10am today, but it didn't fix it, as you can see on the previous picture.

Any help is more than welcome.

Anyone?

With ack mode set to manual you could have more than one, but since you set live event to 1, I'm not sure.

Might be worth contacting support.

Edit, thinking out loud, if you are OK with setting live event limit to 1, then why not set ack mode to auto?

That's a good point. I'm going to change that to auto.