I am trying to connect Top Server to Ignition 8.1.48, each application is setup on a separate server on the same network. When I try to establish a new connection I keep getting the following error:
Error: Bad_timeout, connection timed out after 500 ms
if I use the same server to host both applications it would work fine.
Check that the firewall on the server running Top Server is allowing inbound connections on whatever port it uses (49320? or does it use a different port than KEPServerEX?)
im using port 49381 which is open. both servers can communicate freely with each other
Error: Bad_timeout, connection timed out after 500 ms
This means the server isn't responding when Ignition tries to open TCP connection. You would see the same in a Wireshark capture. It's usually a firewall or other networking issue when this occurs. Nothing to do on the Ignition side if you have the correct IP/hostname and port.
Also, fwiw, 500ms is not the default... somebody must have changed that. What else did they change and why?
looks like I missed a 0, its 5000ms.
Ah, yeah, that's the default. Unlikely to be related to the issue at hand...