OPC UA Device Connected, but doesn't show in tag browser

Any idea why I have a successfully connected OPC UA device (Micro 800), but the device won't show in the tag browser? I also have a Matrikon OPC server as a separate connection that shows fine.

Are other devices showing up?

I only have the 2 that I'm able to connect to at the moment, the native OPC and the OPC UA device. The Kep OPC server does show up.

Why don't you give support a call so they can remote in and see what you're dealing with.