Has anybody created some sort of “messaging” system, so that operator can report when they see something unusually?
For example, when the night shift operator sees some unusual behavior on the plant, they will write a message to the maintenance team. When maintenance people come to work next morning they can look at the messages and see what the night shift operator has written. Then they can look at the ‘problem’, solve it and write back to that operator that is solved.
I was looking at the forum, but all I was able to find was PerfectChat from @nmudge. While his chat is very good, I would like to have something more ‘permanent’ so you can look back and see past reports/feedbacks from operators… maybe a chat over SQL…?
How would one even start to approach this?