Out of Memory in Ignition

Ignition
1

Hi I have a problem with my Igniton aplication, in first i’configuring a new device but even i create it y doesn’t save. The system console of Ignition says me that is a problem of out memory error.
Also i tried to put another backup maybe to solve the problem but it doesn’t let me to restore a backup also.

it says out of memory again.

Help me please :frowning: …

Carito

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2

Well, you are out of memory. You can increase the amount of memory Ignition uses by doing the following:

  1. Open the ignition.conf file located in c:\program files\inductive automation\ignition\data
  2. Find the line that reads:wrapper.java.maxmemory=10243)Change the 1024 to something higher. Keep in mind that a 32bit installation of Ignition has a max of 1200-1500 MB or so. You can use anything on 64bit.
  3. Save the change and restart Ignition service.

Let us know if you have further problems.

3

Hi, thanks for the response

I tried what you said and I still have problems, new problems by the way

1.- my system is an 64 bit on a windows server 2008 and i tried first to put (3072) of memory and after the service gets stopped and i doesn’want to start again . I tried to start by the Ignition Gateway Utility, after i try it shows me an number help NET HELLPMSG 3547 and that a service error ocurred.

to fix it i tried to put again how was at the beginning with 1024 and almost with it the service is fixed but my problem of memory stills there

i tried one more with less memory (2048) and happened again, the problem with the service that is stopped and doesn’t want to start.

what i can do about this.

Please help me :frowning:

Carito

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tryTostart1.jpg1440×900 201 KB

4

I see. That is because I bet your ignition.conf file is trying to use a 32 bit Java (JRE). Open the ignition.conf file again and look for the line:wrapper.java.command=C:\Program Files (x86)\.....\java.exeI bet it has the x86 in the path. That means it is pointing to a 32bit Java. To fix it:

  1. Make sure you have a 64 bit Java installation
  2. Set the line to:wrapper.java.command=C:\Program Files\Java\jre6\bin\java.exeor whatever you 64bit Java path is.
5

Having the same problem on a backup redundant server with a 64-bit install of Ignition and Java (no 32-bit JVM even present!). Same error messages shown in the second post’s screenshots and no gateway start. Master server is same hardware/software config and not exhibiting any of these problems.

I tried a reinstall (forgot to deactivate… thanks Jim! :blush: ) and all was well until the backup synched configs to the master and then it crapped out again.

6

When you can’t start the Ignition service we need to see the wrapper.log file located in c:\program files\inductive automation\ignition\logs. There will be an error relating to why it can’t start up. Typically, the memory is to high for a 32 bit installation or the path to Java is incorrect.

7

Turns out my problem may not be related to his… IIS had been enabled and was binding to the ports I was using for Ignition. Not sure who did it, but the event log will tell me!