Perspective Mobile Connection

Ignition Early Access
1

Hi guys, i am wondering what is the best way to stop my mobile connection with the perspective app running. At the moment when the screen locks, after a period of time it loses connection to the gateway. Is this an inactivity setting on the project or something related to the mobile?

2

If I recall correctly its an issue with the way the OS interacts with the app. I’m not sure if its something that you can work around on the device.

3

That’s interesting, so it appears when my phone into idle mode (black screen) communication lasts for about 5 minutes. So there is nothing we can do to keep the connection active?

4

What type of device/OS are you on? There might be some small improvements to work around, but I think most of it would be on the app side of things unfortunately.

5

I am testing this on a Samsung A10. I guess for the moment, keeping the phone active will avoid this from happening

6

You should look at modifying these two settings:

  1. Session Timeout, found in the Designer Menu under Project Properties > Perspective > General

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  1. preventSleep found in Session properties (session.props.device.settings.preventSleep)

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1 Like
7

Thanks for the advice, i have timeout on max value and preventSleep enabled. But if you press the lock button to set screen to black, it will still disconnect after a few minutes

8

Ah, yes, I believe this is indeed an OS-level “setting” to prevent app activity (and data usage) when the device is not in use. I don’t know if there is a way to prevent this.