once we actually zoom into with the panning tool the data comes good. i.e if we zoom into the data to the right where above there is straight lines we get the below.
Have you already tried setting config.pointCount to -1? The documentation states that it will allow you to view all data points “As Stored” without limit.
That could depend on the aggregation mode being used, the amount of difference in value changes, and the consistency of intervals between timestamps for your logged data points.
It might be best to call support so that someone can take a closer look at your configuration and stored data.