Perspective session: StatusRoutes/ Requested session for "project", does not exist

Hi,

I’m having an issue with a remote machine running Ignition. When I try to launch the Perspective session, it requires me to authenticate. Upon entering my login details, it then initializes the client then gets stuck in “Authenticating…”. Upon checking the logs, it gave me information below.

Logger: StatusRoutes
Message: Requested session for “[project_name]”, does not exist

I can launch the designer and open the project, the perspective components I’ve created are still there.

Is this possibly a firewall issue?

Cheers,