Popup is draggable when it should be stationary

Ignition
1

Hi,

I have a script on a Mouse Event which opens a dynamic popup.
I want the popup to stay in place, however i cannot seem to get that to work.

‘’‘system.perspective.openPopup(“82h3d8”, “Page/Popups/Unit Performace”, position = {‘top’:0,‘left’:0,‘right’:0}, modal = True, draggable = False, resizable = False)’’’

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2

I’m having the same issue. Any solutions?

3

I’m running Ignition 8.05 which has options in the popup command to specify draggable.

When I’m in a fullscreen layout the draggable setting works.

When I’m in mobile layout it does not.

4

Is there any chance the Popup renders any portion of itself outside the viewable area of the mobile device?

5

Yes. The edge of it is off the screen on some phone resolutions.

6

Okay, then this is “expected”. We made a decision early on that when a Popup is rendered even partially off-screen that any interaction with the Popup MUST be a drag even, lest a user open a Popup which was not draggable but where the X is rendered off-screen. If we had not done this, then Popups opened as I described could not be closed.

This behavior has had several unforeseen consequences (like being unable to interact with inputs in such a Popup in any intended capacity), and so we have a ticket open to examine whether we should leave users in that situation to fix the issue on their own, but no ETA on when a decision will be made.

To work around this, you could make sure that your Popup does not open off-screen.

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