Good morning,
I have been looking at the alarm_events table in Ignition and I realized that once an alarm event is acknowledged (eventtype = 2) , another event gets created at the same time the acknowledgement happens, but with a different eventid, and an eventtype indicating that its a new active alert.
See the attached table.
I'm wondering what is causing this. I believe this is messing up my reporting when counting alerts, which I'm defining with a distinct eventid.
Ideas are appreciated.