Power Chart doesn't reflect loss of connection to Remote Tag Provider

Hi everyone,

I'm facing an issue in a distributed Ignition architecture and would like to understand whether this is expected behavior or if there are ways to mitigate it.

Scenario:

  • I have a main Ignition gateway (full version) running the entire Perspective application.

  • There are two Ignition Edge gateways running on edge computers, which:

    • Perform local OPC tag acquisition.

    • Act as Remote Tag Providers for the main gateway.

    • Store data locally in databases.

Problem:

When the main gateway loses connection to the Edge gateways, Perspective charts (e.g., Power Chart) continue to display the last received values, as if the data were "frozen".
There’s no clear indication that the data source (remote tag provider) is unavailable. This could mislead operators into thinking that the system is still online and updating properly.

Is there a way to configure the Power Chart (or another chart component) to stop displaying data when the Remote Tag Provider is offline?

Any suggestions or best practices would be greatly appreciated!

Closed for being a dupe of Power Chart doesn't reflect loss of connection to Remote Tag Provider

Hopefully you 2 prove to be co-workers.