Problem Restoring *.gwbk File

I have a *.gwbk file that I can restore just fine on one PC but not another. Trying to restore in on the other PC just causes the system to lock up. It goes through the whole procedure like it’s restoring but it gets hooked up on “Gateway Starting”. Could there be an issue with Windows Firewall or an installed antivirus software that’s causing this? I’ve done a fresh install of the lastest version of Ignition and Java and it’s a licensed free install. Help is appreciated.

You’re going to want to look at the wrapper.log file to get a hint as to what’s going on. How big is the backup file?

The backup file is about 6meg.

Ok thats tiny. Check out wrapper.log for some hints, or post it here and we can take a look at it.

This is what the first few lines of the wrapper.log file look like:

STATUS | wrapper | 2010/10/19 13:46:18 | Ignition Gateway installed.
STATUS | wrapper | 2010/10/19 13:46:20 | Starting the Ignition Gateway service…
STATUS | wrapper | 2010/10/19 13:46:20 | --> Wrapper Started as Service
STATUS | wrapper | 2010/10/19 13:46:20 | Java Service Wrapper Standard Edition 32-bit 3.3.9
STATUS | wrapper | 2010/10/19 13:46:20 | Copyright © 1999-2009 Tanuki Software, Ltd. All Rights Reserved.
STATUS | wrapper | 2010/10/19 13:46:20 | wrapper.tanukisoftware.org
STATUS | wrapper | 2010/10/19 13:46:20 | Licensed to Inductive Automation for Ignition Gateway
STATUS | wrapper | 2010/10/19 13:46:20 |
STATUS | wrapper | 2010/10/19 13:46:21 | Launching a JVM…
INFO | jvm 1 | 2010/10/19 13:46:22 | WrapperManager: Initializing…
INFO | wrapper | 2010/10/19 13:46:25 | Waiting to start…
STATUS | wrapper | 2010/10/19 13:46:26 | Ignition Gateway started.
INFO | jvm 1 | 2010/10/19 13:48:22 | Oct 19, 2010 1:48:21 PM org.apache.catalina.startup.Embedded start
INFO | jvm 1 | 2010/10/19 13:48:22 | INFO: Starting tomcat server
INFO | jvm 1 | 2010/10/19 13:48:25 | Oct 19, 2010 1:48:25 PM org.apache.catalina.core.StandardEngine start
INFO | jvm 1 | 2010/10/19 13:48:25 | INFO: Starting Servlet Engine: Apache Tomcat/6.0.18
INFO | jvm 1 | 2010/10/19 13:48:25 | Oct 19, 2010 1:48:25 PM org.apache.catalina.startup.DigesterFactory register
INFO | jvm 1 | 2010/10/19 13:48:25 | WARNING: Could not get url for /javax/servlet/jsp/resources/jsp_2_0.xsd
INFO | jvm 1 | 2010/10/19 13:48:25 | Oct 19, 2010 1:48:25 PM org.apache.catalina.startup.DigesterFactory register
INFO | jvm 1 | 2010/10/19 13:48:25 | WARNING: Could not get url for /javax/servlet/jsp/resources/jsp_2_1.xsd
INFO | jvm 1 | 2010/10/19 13:48:25 | Oct 19, 2010 1:48:25 PM org.apache.catalina.startup.DigesterFactory register
INFO | jvm 1 | 2010/10/19 13:48:25 | WARNING: Could not get url for /javax/servlet/jsp/resources/web-jsptaglibrary_1_1.dtd
INFO | jvm 1 | 2010/10/19 13:48:25 | Oct 19, 2010 1:48:25 PM org.apache.catalina.startup.DigesterFactory register
INFO | jvm 1 | 2010/10/19 13:48:25 | WARNING: Could not get url for /javax/servlet/jsp/resources/web-jsptaglibrary_1_2.dtd
INFO | jvm 1 | 2010/10/19 13:48:25 | Oct 19, 2010 1:48:25 PM org.apache.catalina.startup.DigesterFactory register
INFO | jvm 1 | 2010/10/19 13:48:25 | WARNING: Could not get url for /javax/servlet/jsp/resources/web-jsptaglibrary_2_0.xsd
INFO | jvm 1 | 2010/10/19 13:48:25 | Oct 19, 2010 1:48:25 PM org.apache.catalina.startup.DigesterFactory register
INFO | jvm 1 | 2010/10/19 13:48:25 | WARNING: Could not get url for /javax/servlet/jsp/resources/web-jsptaglibrary_2_1.xsd
INFO | jvm 1 | 2010/10/19 13:48:36 | INFO [SRClassLoader ] [13:48:36,233]: SRClassLoader init
INFO | jvm 1 | 2010/10/19 13:48:47 | INFO [SRContext ] [13:48:47,123]: Ignition["/main", state=STOPPED] ContextState = STARTING
INFO | jvm 1 | 2010/10/19 13:48:47 | INFO [BundleUtil ] [13:48:47,232]: Requested load of resource bundle ‘common’ for locale ‘en_US’, received bundle for ‘’
INFO | jvm 1 | 2010/10/19 13:48:47 | INFO [SRContext ] [13:48:47,295]: Starting Ignition 7.1.6 (b5739)
INFO | jvm 1 | 2010/10/19 13:48:47 | INFO [SRContext ] [13:48:47,295]: Reloading JDBC classloader.
INFO | jvm 1 | 2010/10/19 13:48:48 | INFO [SecureRandomProvider ] [13:48:48,295]: Creating SecureRandom object…
INFO | jvm 1 | 2010/10/19 13:48:48 | INFO [SecureRandomProvider ] [13:48:48,295]: Generating seed…
INFO | jvm 1 | 2010/10/19 13:48:48 | INFO [SecureRandomProvider ] [13:48:48,295]: … Seed Created.
INFO | jvm 1 | 2010/10/19 13:48:48 | INFO [SecureRandomProvider ] [13:48:48,295]: … SecureRandom Created.
INFO | jvm 1 | 2010/10/19 13:48:49 | WARN [PersistentProperties ] [13:48:49,373]: File “gateway.xml” not found, copying from clean version: “gateway.xml_clean”
INFO | jvm 1 | 2010/10/19 13:48:49 | INFO [BundleUtil ] [13:48:49,404]: Requested load of resource bundle ‘common’ for locale ‘en_US’, received bundle for ‘’
INFO | jvm 1 | 2010/10/19 13:48:49 | INFO [BundleUtil ] [13:48:49,420]: Requested load of resource bundle ‘gateway’ for locale ‘en_US’, received bundle for ‘’
INFO | jvm 1 | 2010/10/19 13:48:49 | WARN [PersistentProperties ] [13:48:49,857]: File “cluster.xml” not found, copying from clean version: “cluster.xml_clean”
INFO | jvm 1 | 2010/10/19 13:48:49 | INFO [Application ] [13:48:49,889]: [SRContext] init: Wicket core library initializer
INFO | jvm 1 | 2010/10/19 13:48:49 | INFO [RequestListenerInterface ] [13:48:49,904]: registered listener interface [RequestListenerInterface name=IBehaviorListener, method=public abstract void org.apache.wicket.behavior.IBehaviorListener.onRequest()]
INFO | jvm 1 | 2010/10/19 13:48:49 | INFO [RequestListenerInterface ] [13:48:49,904]: registered listener interface [RequestListenerInterface name=IBehaviorListener, method=public abstract void org.apache.wicket.behavior.IBehaviorListener.onRequest()]
INFO | jvm 1 | 2010/10/19 13:48:49 | INFO [RequestListenerInterface ] [13:48:49,920]: registered listener interface [RequestListenerInterface name=IFormSubmitListener, method=public abstract void org.apache.wicket.markup.html.form.IFormSubmitListener.onFormSubmitted()]
INFO | jvm 1 | 2010/10/19 13:48:49 | INFO [RequestListenerInterface ] [13:48:49,920]: registered listener interface [RequestListenerInterface name=IFormSubmitListener, method=public abstract void org.apache.wicket.markup.html.form.IFormSubmitListener.onFormSubmitted()]
INFO | jvm 1 | 2010/10/19 13:48:49 | INFO [RequestListenerInterface ] [13:48:49,920]: registered listener interface [RequestListenerInterface name=ILinkListener, method=public abstract void org.apache.wicket.markup.html.link.ILinkListener.onLinkClicked()]
INFO | jvm 1 | 2010/10/19 13:48:49 | INFO [RequestListenerInterface ] [13:48:49,920]: registered listener interface [RequestListenerInterface name=ILinkListener, method=public abstract void org.apache.wicket.markup.html.link.ILinkListener.onLinkClicked()]
INFO | jvm 1 | 2010/10/19 13:48:49 | INFO [RequestListenerInterface ] [13:48:49,951]: registered listener interface [RequestListenerInterface name=IOnChangeListener, method=public abstract void org.apache.wicket.markup.html.form.IOnChangeListener.onSelectionChanged()]
INFO | jvm 1 | 2010/10/19 13:48:49 | INFO [RequestListenerInterface ] [13:48:49,951]: registered listener interface [RequestListenerInterface name=IOnChangeListener, method=public abstract void org.apache.wicket.markup.html.form.IOnChangeListener.onSelectionChanged()]
INFO | jvm 1 | 2010/10/19 13:48:49 | INFO [RequestListenerInterface ] [13:48:49,951]: registered listener interface [RequestListenerInterface name=IRedirectListener, method=public abstract void org.apache.wicket.IRedirectListener.onRedirect()]
INFO | jvm 1 | 2010/10/19 13:48:49 | INFO [RequestListenerInterface ] [13:48:49,951]: registered listener interface [RequestListenerInterface name=IRedirectListener, method=public abstract void org.apache.wicket.IRedirectListener.onRedirect()]
INFO | jvm 1 | 2010/10/19 13:48:49 | INFO [RequestListenerInterface ] [13:48:49,951]: registered listener interface [RequestListenerInterface name=IResourceListener, method=public abstract void org.apache.wicket.IResourceListener.onResourceRequested()]
INFO | jvm 1 | 2010/10/19 13:48:49 | INFO [RequestListenerInterface ] [13:48:49,951]: registered listener interface [RequestListenerInterface name=IResourceListener, method=public abstract void org.apache.wicket.IResourceListener.onResourceRequested()]
INFO | jvm 1 | 2010/10/19 13:48:49 | INFO [RequestListenerInterface ] [13:48:49,951]: registered listener interface [RequestListenerInterface name=IActivePageBehaviorListener, method=public abstract void org.apache.wicket.behavior.IBehaviorListener.onRequest()]
INFO | jvm 1 | 2010/10/19 13:48:49 | INFO [RequestListenerInterface ] [13:48:49,951]: registered listener interface [RequestListenerInterface name=IActivePageBehaviorListener, method=public abstract void org.apache.wicket.behavior.IBehaviorListener.onRequest()]

I was able to finally fully restore the *.gwbk file. I don’t know if this makes sense, but I had to transfer the file from my laptop via a memory stick to the pc I wanted the project to run on. What happened before was that I emailed the file to a colleague and he saved that file to his laptop and then transferred it to the pc via a memory stick. I don’t know how that could corrupt the file but it appears that saving the file from email and then transferring via memory stick causes issues. I’ve had no problems emailing backup files and being able to restore them directly onto the recipients laptop. I guess it’s just this one scenario.