Problem with the print function

Ignition
1

Traceback (most recent call last):

File “event:actionPerformed”, line 5, in

java.lang.Error: java.lang.Error: Fatal: Resource for ServiceUI is broken; there is no tab.general.vkMnemonic key in resource

caused by Error: Fatal: Resource for ServiceUI is broken; there is no tab.general.vkMnemonic key in resource

Ignition v7.5.2 (b1146)
Java: Oracle Corporation 1.7.0_07

This is the error I got when I hit the print button on one of my windows.
This is the ActionPerformed code that worked before:

rc = system.gui.getParentWindow(event).getRootContainer() job = system.print.createPrintJob(rc) job.setMargins(0.5) job.showPageFormat = 0 job.print()

2

Change logs suggest this was fixed in 7.5.3. Give that a try and let us know.

3

I am having the same issue with a customers system. They will not upgrade. Is there a solution for Ignition version 7.2.8?

4

@jconnor34 What version of Java is your customer using? This only time we’ve seen this problem is with Java 7 (which requires Ignition 7.4+).

Have they always had this problem, or did it start after some event/update?