Project Freezing

Ignition
1

I have a new project that I’ve recently deployed and both clients are freezing rather frequently. They are installed on panel pc’s with 8gb of ram and a 6 gen Core I-5. Max client ram is currently set to 1024. Should I increase this to 2 MB? These clients are displaying images from a Cognex camera through the web browser module which is the only component that I could see potentially causing an issue. Occasionally, I get a failed to load error in the console so I’m not sure if that could be causing the entire project to freeze? I’ve placed the error below:

15:34:29.738 [Browser Events Thread] INFO WebBrowser.BrowserComponent - Web browser frame failed to load. Error = ABORTED, URL = file://172.18.217.162/c$/LabelVerifierImages/DM262-5C040809.svg

2

What version are you using?

Basically the Chromium engine has given up on loading the svg you’re trying to load – unfortunately we don’t get any more information than that from Chromium.

3

Version 7.9.8. So would that cause project to completely freeze and have to be shutdown by task manager? The occssional loading of an image is not a big deal with 60 or so coming each minute.

4

I don’t think so, but if you contact support we can have someone look at it.